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  1. Xero Tax (UK) - Make available to businesses, not only to Partners

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    110 comments  ·  For accountants & bookkeepers » Xero Tax  ·  Admin →
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    submitted  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi community, we appreciate the continued attention this idea is receiving. While our team will continue to review this idea, Xero Tax remains a Partner only product with tools and capabilities that help Xero Partners serve their clients with ease, and we don't have immediate intentions of changing this. Again, we'd like to encourage that if you're not currently connected to a Xero Partner you can find one that can serve your advisor needs through our Advisor Directory. If there is any change planned we will update you of this, here.

    Also to note, our current position on Xero Tax does not relate to our MTD IT program and we'll be providing further information for this separately on this idea.Thanks

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    Jonathan Oviasu commented  · 

    I ran across this issue recently. I didn't want to file accounts but create a set of draft accounts as requested by one of the managers in the company that I work at.

    I think I understand why Xero is taking the approach that it is on Xero Tax but it quite annoying. Especially considering that other software providers allow you to as echoed in many of the comments.

    Though I think users could technically get around this issue by having someone register as a partner and then enabling Xero Tax. It is not guaranteed and is a unnecessary hurdle created by Xero. You shouldn't have to jump through hoops to get access to a feature that is already available.

    Xero is such good software but there are some choices that the company makes that are just frustrating from a user standpoint. As Malcom comment mentioned Xero will actually put attention to issues where customers complain alot and loudly. I recommend complain as loud as you can on this issue just like Malcolm suggested.