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  1. Xero Mail - Send as @company-name.com not message-service@post.xero.com

    344 votes

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    292 comments  ·  For small businesses » Settings & user roles  ·  Admin →
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    Accepted  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi community, thanks for sharing your continued interest here. We appreciate the importance of having assurance that mail you send from Xero is being received, and that being able to send from your own company email would increase confidence in this process.

    I can confirm this idea has been continually reviewed by our product teams, and being able to send from your own company email is on their radar. Currently there are other priorities, and platform work that requires their attention, before they can consider this more deeply.

    When there is opportunity to pick this up, I will share any news with you all here.

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    Jeremy Cooper commented  · 

    +1 - Please, We are an IT Comapany and our own software is flagging the emails as impersonation, The messaging-service@post.xero.com email has been flagged as spam in many systems because anyone, Even scammers, can purchase a xero subscription and send invoices to whoever they want

    Jeremy Cooper supported this idea  ·