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  1. Bills - Option to customise or turn off "Duplicate Bill" review messages

    50 votes

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    38 comments  ·  For small businesses » Business features  ·  Admin →
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    Accepted  ·  AdminKelly Munro (Community Manager, Xero) responded

    Thanks for your feedback and letting us know how we could improve the way duplicates alerts work for you here.

    While we don't have any immediate changes planned for this, our team will consider improvements to this model overtime.

    For the time being we'll continue to keep our eyes on the support for this in community, here. I'll share if there is any news.

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    Phanwipa Prasertthaijaroen commented  · 

    I’d like to suggest an improvement for the current duplicate detection function. At the moment, it seems the system only checks for duplicates based on amount, which often causes incorrect duplicate flags. For example, bills with the same amount but different invoice numbers and dates are being flagged unnecessarily which becomes quite frustrating.

    It would be much more effective if the system allowed us to define the duplicate criteria ourselves, similar to the "recode" function. For example, users could choose from options such as:

    Duplicate by Amount + Date

    Duplicate by Invoice Number + Amount

    This flexibility would reduce false positives and make the duplicate function more accurate and useful.

    Phanwipa Prasertthaijaroen supported this idea  · 
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    Phanwipa Prasertthaijaroen commented  · 

    When posting bills from HubDoc to Xero, they sit in "Awaiting Payment." Xero recently introduced a function to detect duplicate bills, but I found it to be ineffective.
    The system fails to identify actual duplicate bills, as it primarily matches invoice numbers. However, invoice numbers can vary due to auto-syncing from HubDoc, making this method unreliable. In most cases, duplicate bills share the same amount and date rather than the invoice number. The matching criteria should prioritize these factors to ensure accuracy in detecting duplicates.

  2. AU Tax- Inbuilt worksheet to calculate the number of days not liable for the medicare levy surcharge

    119 votes

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    submitted  ·  6 comments  ·  For accountants & bookkeepers » Xero Tax  ·  Admin →
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    Phanwipa Prasertthaijaroen supported this idea  · 

  3. New invoicing - Use persons name from Contact record (rather than contact name)

    9 votes

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    submitted  ·  5 comments  ·  For small businesses » Business features  ·  Admin →
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    Phanwipa Prasertthaijaroen commented  · 

    When create a new invoice, Can it show only "Customer's name" in the drop box , not the whole organisation's contact? Sometimes, user make a mistake by choosing the wrong customer name.

    Phanwipa Prasertthaijaroen supported this idea  ·