Settings and activity
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45 votes
Thanks for your feedback and letting us know how we could improve the way duplicates alerts work for you here.
While we don't have any immediate changes planned for this, our team will consider improvements to this model overtime.
For the time being we'll continue to keep our eyes on the support for this in community, here. I'll share if there is any news.
Phanwipa Prasertthaijaroen
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118 votesPhanwipa Prasertthaijaroen
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9 votes
An error occurred while saving the comment Phanwipa Prasertthaijaroen
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When create a new invoice, Can it show only "Customer's name" in the drop box , not the whole organisation's contact? Sometimes, user make a mistake by choosing the wrong customer name.
Phanwipa Prasertthaijaroen
supported this idea
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When posting bills from HubDoc to Xero, they sit in "Awaiting Payment." Xero recently introduced a function to detect duplicate bills, but I found it to be ineffective.
The system fails to identify actual duplicate bills, as it primarily matches invoice numbers. However, invoice numbers can vary due to auto-syncing from HubDoc, making this method unreliable. In most cases, duplicate bills share the same amount and date rather than the invoice number. The matching criteria should prioritize these factors to ensure accuracy in detecting duplicates.