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  1. 11 votes

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    Public Officer commented  · 

    I find it incomprehensible and frustrating that you cannot reconcile payroll payments against each employee, to know if an employee has been paid in full, or if is owed money, or simply to match the batch payment with the payroll run.

    The current process of having to manually create a "Spend money" transaction, manually select the account to Wages Payable, and having to create a generic contact in "Who" to assign the whole batch payment to it instead of to each employee its own amount... this whole process is a botched job for the following reasons:

    1) It's prone to human error.
    2) Doesn't register the actual amount paid to each employee.
    3) Provides no automation and adds extra manual steps and time waste, even though Xero itself created the batch payment file with all the details from the Payroll run, but it's not "intelligent" enough to recognise the account transaction to reconcile it...
    4) Completely defeats the purpose of an accounting software, which is automation, minimise human errors and save time.

    I sincerely don't understand that this issue was raised in 2022 and almost 3 years later, the reconciling process is still botched...

    Public Officer supported this idea  · 
  2. 48 votes

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    Public Officer supported this idea  · 
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    Public Officer commented  · 

    I just opened a support ticket about this same issue today (December 2024) as for me, the fact that the Search function does not index a contact's Account Number (and other fields in a contact's profile) is an error.

    My disappointment when the support reply was a link to this topic here, that is more than 2 years old and no action has been taken about it ever... speechless.