Settings and activity
4 results found
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184 votes
Hi everyone, we appreciate and want to thank everyone for feedback on the responsiveness of the new Homepage. This has been shared back with our product teams as they continue to develop this experience.
At this stage, there are no plans to fix the number of columns when using the Homepage. However, our team will continue to monitor usage on this closely.
One recent change we’ve introduced is that the Homepage layout can be saved at each screen size.
For example, if you set up and save the Homepage layout for your laptop and then move to a larger monitor you’ll see this adapt. However, if you ‘edit’ the Homepage and save the layout separately from your monitor Xero will remember the layout for each screen size. You should only need to do this once for each screen you use.
We’re looking at enhancing the edit layout experience soon to…
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Elliot Colbert
commented
Huge thanks to Andrew G for this improved custom CSS (which is well worth updating for anyone else using it). It now functions exactly the way I'd like to see it implemented in the product (aside from the left-right sorting issue that they mentioned).
If anyone needs help enabling it in Firefox, I followed these instructions through Step 4 and it worked perfectly (noting that the file to update is userContent.css, not userChrome.css). https://www.reddit.com/r/FirefoxCSS/wiki/index/tutorials
Regarding the new Homepage in general - all I can say is that I've fully made my peace with the new look (and actually quite prefer the "quantized" widget sizes), but this sorting and especially scaling behavior remains 100% inexcusable.
An error occurred while saving the comment Elliot Colbert
commented
Thanks Kelly for this update - I appreciate the effort towards providing a solution, but based on my limited understanding of what you're describing, I feel that tying the saved layout to each device/display misses the mark for two reasons:
1. Most fundamentally, on any given display, I might use Xero at a range of browser widths (namely, half-screen or full-screen), and I'd like to see the same column layout in each of those widths.
2. Even when moving between a large display and a small display (e.g. external monitor to laptop), I still want to see the same column layout, regardless of the size of my browser window on either device (half-screen or full-screen) - and if the "saved layout" for that device is tied to the (scalable) number of columns that fit in a window, I'm going to see a different number of columns regardless.To put it most simply: ***my eyes are trained to look for any given account widget in the same place on the homepage*** regardless of the display or browser window size - and without fixing the number of columns, that becomes impossible.
Forcing your users to memorize the locations of several (nearly-identical) widgets, on multiple homepage layouts, across the many multiple Xero organizations we manage, is frankly an insane UX decision!
I hope that I haven't fully understood the proposed solution, and that the updated instructions will clarify things further - but just in case, I wanted to add this feedback. Thanks!
Elliot Colbert
supported this idea
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An error occurred while saving the comment Elliot Colbert
commented
I'm finally grappling with the new homepage, and I realize that one of the first things that put me off is that all my widgets were scrambled from the order I'm accustomed to seeing them in (even when scaling my browser window shape/zoom to my usual 2-column view).
I see that this is because the old layout arranges my widgets in "vertical" linear order when scaling from 1 to 2 columns (going top-to-bottom down the left column first), where the new layout follows a "horizontal" order in scaling from 1 to 2/3/4 columns (going left-to-right across the top row).
I always prefer to use the Xero homepage in a "2-column" aspect ratio, so the old behavior was perfect for me. (And even if I were to change my window size, the widget grid dynamically scaling from 2 to 3/4 columns in the new layout is still disadvantageous to me - suddenly none of my widgets are in the position where I expect them!)
My strongest recommendation is to abandon that new behavior, and revert to a 2-column max layout.
But if that's not in the cards, then it would still be easier for users to switching to the new homepage if their initial 2-column view reflected the layout that they're used to on the old homepage (by re-sorting their widgets from the "vertical" to "horizontal" order).
Thanks for considering!
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4 votes
Thanks so much for taking the time to share this. I really appreciate how clearly you’ve explained the impact the new homepage is having for you, especially around feeling overstimulated and losing the clear flow the previous list-style layout gave you.
I can absolutely see why having a list view would make the experience feel more manageable, particularly when you’re working across so many accounts. Your feedback is thoughtful and specific, and it helps show how important flexibility and accessibility are in this space.
We’re moving this feedback into gaining support internally so it can help build visibility around the need for a list-style option and a less overwhelming homepage experience.
Elliot Colbert
supported this idea
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92 votes
Thanks for letting us know changes that could improve your experience with the new homepage. It's great to have your feedback on Product ideas here.
We're keeping an eye on what our customers are sharing back here and if there are any updates to share we will let you know, here.
Elliot Colbert
supported this idea
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244 votesElliot Colbert
supported this idea
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I've raised this issue off-the-cuff in a few Xero Research sessions this year, but have otherwise mostly forgotten about it since Andrew G's CSS workaround has worked so brilliantly.
But for whatever reason, it broke yesterday (in Firefox - I've tried deploying it in Chrome this morning and am not having any luck, but I'm not sure if it's the code or just my DevTools skills).
Until this nightmare is resolved, I can't possibly recommend Xero to anyone looking to escape their QuickBooks environment. And I'm personally embarrassed for the design team that hasn't chosen to address this over the last six months.
I'm not a UX professional, but I'm certain that "knowing where to look" is a basic principle of good design. And if you tracked my eyes searching through a familiar set of accounts while my homepage scales from 2 to 3 to 4 columns, you'd see them rolling around my skull.
(I have painstakingly grouped 6-12 accounts each across 8 Xero organizations into Bank, Card, Stripe, etc. in my standard 2-column layout, only for all of that to explode when my homepage scales to 4 columns.)
Right now, the only thing standing between me and being disgusted to even open Xero every day is Andrew G hopefully updating their bit of CSS code - what a sad state of affairs.