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  1. 102 votes

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    Hi everyone, we wanted to return and give you an update here. As mentioned in our last post - we want to be forth right that we don't have any plans to remove 'Powered by Xero' from emails sent from Xero, with intentional purpose and based on findings from interactions we can see having true benefit to customers in getting paid faster. 

    That said, we appreciate the feedback we've received and have made changes since this was initially raised to reduce the size of the footer where this is shown and have removed the hyperlink to xero.com. We will continue to develop the invoice email to continue to drive improvements for our customers and the ways you receive payments.

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    Brandon Bielstein commented  · 

    Chiming in here to say this is not a sufficient response, and starts to feel like you're treating us like Quickbooks did. My customers are not a marketing opportunity for me. If you need to charge us more, charge us more. If your business model requires marketing to my customers you've become Intuit.

    This has nothing to do with security or trust. My customers trust my brand name just fine, and somehow did for more than a decade before yours came along.

  2. 80 votes

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    Appreciate the interest in being able to set default tracking options against inventory items.

    While this isn't possible at an item level atm, it might be useful to some here knowing that you can set default tracking for your contacts.

    To be open we don't have any immediate plans for extending default tracking set up against items, however we'll keep a pulse on the interest here and if there are any plans made we'll be sure to let you know.

    Brandon Bielstein supported this idea  · 
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    Brandon Bielstein commented  · 

    Just chiming in here to say this is actually critical for us. We're in the process of giving xero a serious try coming over from Quickbooks Online and while we're really liking it we truly need to have tracking categories possible to be set as default for a specific item. It's labor intensive, and error prone, to have to set them manually on every line item of every invoice right now.

    We understand you can default a customer to one, but many of our customers partake in services delivered by different departments of our company. Allowing us to set a default department/tracking category on a per item basis would solve this, as items are unique per department at our company. Please implement asap! Very simple feature that would overcome one of the bigger hurdles we have with Xero at the moment.