Settings and activity
2 results found
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482 votes
Hi everyone, we understand how frustrating it is when important emails like invoices are filtered or blocked, and how this affects customer trust and timeliness of engagement with your transactional communications. Thank you for continuing to share examples and highlighting the impact this has on your business.
We’ve made meaningful progress towards enabling email sending from your own domain. While progress is taking longer than we’d like, we can confirm that substantial backend work is underway. This work spans multiple interdependent teams across Xero, and there are still important steps we need to work through before we can release the capability to customers reliably.
As we continue to develop this capability, there are a few questions that would help our product teams ensure we’re solving the majority of our users’ needs in this space, with a reliable and secure solution.
We’d really appreciate your input on the following questions, either…
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Kyle Spence
supported this idea
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720 votes
Hi everyone, we appreciate all the feedback and votes on this idea. We know using Microsoft Entra ID SSO is now common practice for some businesses and being able to access Xero via a native integration with Entra ID would streamline how your teams log in and get set up in Xero, as well as help in managing access for larger teams and keeping things secure.
Our product team have been working with a small limited group of Partners to develop SSO capabilities. Though we can't give any definite timelines yet, we’ll keep this thread updated with news. Thanks
Kyle Spence
supported this idea
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I have successfully implemented DMARC for many organizations. SPF alignment is not necessary if you have DKIM alignment! Your teams can still use a return-path pointing to Xero (to get bounce backs, NDRs, etc), we just need a custom DKIM signature to use a custom From: domain. This is essential to modern verification, you can also make it very clear to organizations that using a custom From: domain relieves your support team of any assistance to email issues.
At the very least let us use a SMTP relay... We NEED a custom From: domain. Xero has already implemented DMARC and BIMI, let us too! This is a necessity that is 5 years overdue.