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  1. Invoice Reminders - Increase # of reminders that can be set up

    41 votes

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    14 comments  ·  Invoices & quotes » Invoicing  ·  Admin →
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    In development  ·  AdminKelly Munro (Community Manager, Xero) responded

    Thanks everyone, we appreciate you sharing how the five-reminder limit can be restrictive and result in more manual follows ups from your business.

    We’re pleased to update that this idea is moving forward as part of our Get paid without chasing work.

    As part of this development, JAX will create personalised follow-up plans based on each customer’s payment history, using the right channel, timing and tone to help get you paid.

    These multi-step plans go well beyond the current 5-reminder limit, with persistent chasing until payment.

    We’ll share more as this feature lands so you can begin to make use.

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    Cameron Crossman commented  · 

    The option to have an unlimited reminder option would be extremely beneficial and would cause less confusion with clients as what does happen when the reminders reach their limit.

    Cameron Crossman supported this idea  ·