Settings and activity
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29 votes
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Aishu .
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220 votes
Thanks for everyone's feedback and the strong support for a report that shows average days to pay by customer. We know this visibility is important for businesses wanting to identify habitual late payers and make better credit and cash flow decisions.
Right now, we've begun work to develop reports that improve visibility of payment performance. Our immediate focus on the supplier side and a new Supplier days to pay detail report that'll show historical payment behaviour across suppliers.
Once that’s rolled out, we’ll begin work on additional reports for customer payment performance, which will solve the needs in this idea.
I'll be back to update you all here as work for customer reports gets underway. 🙂
Aishu .
supported this idea
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53 votes
Can see what you're meaning here, John. I've made a slight adjustment to the title of your idea that I think might help others identify with. We'll start to feel the interest out here and let you know if there's any change planned.
Aishu .
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1,112 votes
Hi everyone, a year on from my last engagement we wanted to provide an update for you all here.
As many will be across we're in the midst of making a lot of iterations and improvements to new invoicing leading up to the retirement of classic invoicing in September (2024).
We have a fair amount of work lined up in the teams schedule over the coming months and to give an indication there isn't any committed plans around a function to add interest to invoices.
That said, we do have a team that have picked up and are considering how we might solve this with the technology in new invoicing - It's early days on this yet, but I'll share if there's any progress on this for you all here.
In the meantime, as has been shared by others over time there are a few ways you could accomplish this…
Aishu .
supported this idea
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46 votes
Hi community, to share another update to share around chasing customer invoice payments.
As you may have seen, we have work underway to help with getting paid without chasing.
The intention is that you'll have control of turning this on for your preferred contacts. JAX will create personalised follow-up plans based on each customer’s payment history, using the right channel, timing and tone to help get you paid.
You can register your interest in this feature now through the link above, and we'll keep you updated as this is delivered here.
An error occurred while saving the comment Aishu .
commented
I need to have different reminder templates.
Example
1. For invoices with 30 days payment term, reminders sent 14 days before, 7 days before, 7 days after, 14 days after, 21 days after
2. For invoices with 60 days payment term, reminder sent 30 days before, 14 days before, 7 days before, 7 days after, 14 days after, 21 days after
3. For invoices with 90 days credit term, reminder sent 60 days before, 30 days before, 14 days before, 7 days before, 7 days after, 14 days after, 21 days afterAishu .
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Prorate bills across months or departments. E.g. annual insurance, annual subscription payments. Now I am booking bill in prepayment account and reversing via manual journal monthly. There must be a better way.