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Well said Martin, I've been in this thread for years and Xero has continuously dangled a carrot with absolutely no intent to follow through. No Transparency, and frankly, a complete disrespect towards users who have been waiting patiently for an actual solution. Either commit to delivering this feature in a concrete timeline or be upfront and admit its not happening. Keeping this on a perpetual "maybe someday" track shows an unwillingness to make basic development decisions and take real action. Make the call Xero- we deserve clarity.

Xero, act courageously. Either say "No, this is not something we will do." or say "Yes, we will do this and we will have it done by DATE."

Keeping things like this open speaks to a weak character. It looks like an organisation that doesn't want to upset anyone but also doesn't want to do the work. Just be honest. Either do it or don't do it. Just pretend that there is no option in between these two.

From and including: Thursday, 29 March 2012
To, but not including Wednesday, 13 November 2024

Result: 4612 days
It is 4612 days from the start date to the end date, but not including the end date.

Or 12 years, 7 months, 15 days excluding the end date.

Or 151 months, 15 days excluding the end date.

Please add a facility to add late payment fees and interest on overdue invoices. It's very simple and used very occasionally, no business should buy any add-ons/app for this simple function.

Please add a facility to add late payment fees. It's very simple and used very occasionally, so no business case to buy any add-ons.

It is incorrect accounting practice to edit the amount of an invoice once issued to a third party, so Xero's suggestion Apr 11, 2024 is unacceptable.

Please provide an acceptable 'work around' whilst we all wait for this feature (that has been continually requested for many many years and has been available in other accounting software for many many years).

Thanks

PS whilst I am sure Paidnice is an awesome solution for those who are continually chasing overdue payments/adding fees and require an ongoing solution, it is too expensive for those who only occasionally have to apply fees.

Our new companies are being setup in Quickbooks Online since that has late fees built in. I wish Xero would prioritize this.

If you want a suggestion on a Xero app to solve for this, Paidnice (on the app store) can add interest and late fees in any way you want. https://www.paidnice.com/

It would be nice if this feature were already implemented. It seems like a core feature that wouldn't take too much work. Why are we relegated to pay for another add-on?

Xero is increasing the sub costs again, but there has been nothing new for us for years. While your developers are sharpening their Tetris skills, your customers are struggling to live with the pain that is Xero.

PLEASE - AT LEAST LET US TO DO IT OURSELVES

If you could give us a custom field in the Statements template, we could put the interest in ourselves (but of course you don't have a custom field).

If we could get the statements via the API, we could pull the statement apart and add the interest (but of course you can't get the statements via the API and it is only available in pdf in the front-end).

If we could use the API to get the data used to calculate the statement lines, we could also build the statements ourselves (but of course that is also too hard for Xero).

You basically just need to replicate PaidNice.com

This should really be a built in feature

This feature should be the top priority. As a business owner in today's market we have to put fees on to make customers feel the urgency to pay! Also, we can't keep running a business without invoices paid on time. It is quite disappointing. I pay as much as I do for a subscription, and it does not have this, and you're not even working to bring it in ASAP.

Another vote that this is very important for our business and for our clients.

Please introduce this soon to support so many small businesses that have started relying on Xero.

What an absolutely absurd thing to not have already implemented in your software. Xero should be able to do this, it’s simple, many integrations do this with xero… and to be honest that is probably the problem, they don’t want to include features that other apps offer, why include something in the base subscription that other apps offer for a price? Especially when Xero gets a cut of that extra subscription. You didn’t just take design inspiration from Apple, you’ve copied their play book.

This is becoming more and more of an issue as we expand. Automated would be great, but even being able to have a spot on the statement to add it to would be good. How is everyone else doing this? Are they creating a separate invoice for late fee / interest due? If so, are they changing it every month it is late, or creating a new invoice each time?

I am very disappointed that such a basic invoicing feature such as adding late fees is not in Xero. This is enough of an issue that I've started to look at alternatives to Xero.

It's a big deal for us as well as we are a charity/club and can ill-afford late payments!
Yes, you can do it manually but that is not the point. If you can automate invoicing then it can't be difficult to add late-payment fees/charges.

@antoinette - In the UK here and I've started regularly commenting on their social media posts ....... "canned" text responses obviously but I keep on .....

Hi everyone

Try leaving a review on Trustpilot.

https://au.trustpilot.com/search?query=xero

Xero reply to these comments as they want to look good for their new overseas market.

I developed a excel solution. Typical::: export - copy and paste - press a few buttons -copy and paste - import as bulk invoices as per the templet on Xero for invoice import.
Pilot test have worked will, will be implementing End of March. Will let the group know how it goes. :)