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  1. Xero Mail - Send as @company-name.com not message-service@post.xero.com

    183 votes

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    We’ll send you updates on this idea

    179 comments  ·  For small businesses » Settings & user roles  ·  Admin →
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    submitted  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi community, thanks for sharing your continued interest here. We appreciate the importance of having assurance that mail you send from Xero is being received, and that being able to send from your own company email would increase confidence in this process.

    I can confirm this idea has been regularly reviewed by our product teams, and being able to send from your own company email is on their radar. Currently there are other priorities, and platform work that requires their attention, before they can consider this more deeply.

    We'll move the idea back to submitted so we can continue to gauge the interest through votes here. When there is opportunity to pick this up, I will share any news with you all here.

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    David Nabarro commented  · 

    After experiencing the same spam issues, I built SendIQ (https://sendiq.co), a simple browser extension that sends Xero documents from your actual company email with delivery, opens and click tracking.

    It works directly within Xero's interface, requires no technical setup, and maintains all Xero functionality including payment links.

    Currently in early access with a free trial if anyone wants to try it while we wait for Xero to implement this natively.

    David Nabarro supported this idea  ·