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  1. 16 votes

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    Hi Sara, along with Credit Notes, there is also facilities for Overpayment and Prepayments. Would these commonly fit the scenarios in which you're describing here where large amounts of funds are transferred and perhaps a business overpays their invoices to the business through which a refund is then issued? 

    Bein quite a tied in feature to the payments model I want to be open that we don't have any immediate plans for changing this or adding a new type of transactions that would directly add refunds to an invoice. 

    Stewart Tavener supported this idea  · 
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    Stewart Tavener commented  · 

    A refund button that creates a new credit note from an existing invoice would be super useful.

    I know there are other ways to do it, but Xero should be as intuitive as possible, and this would help. Other accounting packages have this feature. Thanks!

  2. 188 votes

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    Stewart Tavener commented  · 

    Great idea.

    Stewart Tavener supported this idea  ·