Skip to content
← Share and support customer ideas for Xero

Settings and activity

1 result found

  1. Organisation settings - Ability to wind back/restore to a previous date

    71 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    27 comments  ·  For small businesses » Settings & user roles  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    submitted  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi everyone, thank you for your engagement here in product ideas. While we appreciate wanting a direct option to be able to restart or restore an organisation at a point in time this isn't something we have intentions of developing for in Xero atm.

    Xero performs daily backups of customer data to protect against data corruption and hosting service failures. However, these backups are not available for users to restore their organisation to a previous state.

    Many actions in Xero are reversible (for example Remove & Redo on bank transactions) we have a help article on Xero Central that may help for some of the scenario's you're after, you may find the History & Notes is useful in determining what actions have been recently made so you can 'undo' these.

    For future cases, if you're looking to try out a feature and not sure how it will work the demo…

    Zowie Bailey supported this idea  · 
    An error occurred while saving the comment
    Zowie Bailey commented  · 

    The option to reset the organisation and start afresh without having to cancel current subscription.