Settings and activity
4 results found
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575 votes
Hi team, appreciate wanting an update - I'm pleased to share the beta went well and we've now launched international bill payments for our UK customers, making it easier to pay overseas suppliers.
Using open banking, UK businesses can now securely send money to 180+ countries including Europe (EUR), America (USD) and Australia (AUD). So you don't have to juggle multiple platforms or hidden fees. Whether you're paying a single bill or multiple bills at once, you can authorise payments prepared by your team and easily track which suppliers have been paid.
We’re committed to new ways to expand our bill payments feature for small businesses and their advisors in other regions by leveraging new technologies, where available. I'll keep you updated of any further developments for this, here.
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Sharon Andronaco
supported this idea
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264 votes
Hi community, thanks for continuing to share how much time this workflow can take.
Right now, we're building an agent that'll sit within JAX and help you get paid without the need to manually chase your customers, which may help address some of the need for more efficient follow-up and statement management.
Initially, you won’t be able to turn this on for an entire contact group at once. You'll be able to enable it for each individual contact within a group, and JAX will do the handy work of designing a personalised plan to follow up with each one. For some this may be a consolidated statement.
We recognise this doesn't cover every part of the original idea here, including sending statements to a whole contact group in one action. We’ll keep these gaps in consideration for future improvements and will share another update once the JAX agent is…
Sharon Andronaco
supported this idea
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261 votes
Hi everyone, thanks for all your support here. We recognise the importance of notifying the right people when bank account details change, and how this would help businesses strengthen their checks and reduce fraud risk.
While this work isn’t directly on the roadmap just yet, this idea is on our radar, and we’re looking to explore it further to ensure we’re covering the ground needed for a smooth customer experience.
We appreciate everyone who's shared feedback and examples, as they help us better understand the impact this'd have in practice.
An error occurred while saving the comment Sharon Andronaco
commented
Important feature that should be standard given the risk of fraud in a business and should be a standard internal control
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41 votes
An error occurred while saving the comment Sharon Andronaco
commented
I don't understand how this is not part of the contacts upload, we need to regularly update credit limits, this is too time consuming to have to go into each contact and update
Sharon Andronaco
supported this idea
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It is incredibly time consuming to enter payment details onto 15-20 foreign supplier invoices along with the rate every month, please develop an update for this process