Settings and activity
2 results found
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849 votes
Hi everyone, thanks for all the interest here. We understand the pain point of extra work when you need to apply a credit to a bill that's already part of a batch payment.
We are committed to enhancing your ability to manage, pay and track supplier bills from Xero. Through strategic partnerships in the UK and US customers can already pay bills online, delivering a comprehensive, bank-agnostic online bill payments experience.
Our product team's current focus is on delivering solutions like this to more regions, and continuing to develop these flows.
We want to be transparent that we don't have any plans to change the credit application process right now.
We understand this isn't the answer you were hoping for, and are sorry for any disappointment. Please know that we appreciate you taking the time to share your experiences and helping us understand how you use Xero. We’ll update this…
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Andrew Nicholls
commented
@Andrew J, okay, now I'm super confused (I've just moved to xero and I'm trying to do my first batch of payments and my bookkeeper left town without showing me how)... if it *is* going to do it as a combined payment rather than paying each individual invoice, then it's absolutely insane it can't include credit notes. The only way I could make it make sense was that it was trying to pay each individual item.
An error occurred while saving the comment Andrew Nicholls
commented
Edit. Okay, misunderstood the way Xero works. Still crazy that we have to go in and apply each credit note to a rando invoice, rather than just including it in the batch payment.
Andrew Nicholls
supported this idea
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195 votes
Thanks for your contributions and voting on this idea, community. While we're seriously taking on board your feedback for how and why being able to hold selections across pages would be helpful when processing batch payments, we want to be open that this isn't a focus area for product at this time.
We'll continually reassess ideas where there's opportunity, so please keep adding your votes and interest, here. If there's any development planned we'll be certain to share this with you all.
An error occurred while saving the comment Andrew Nicholls
commented
Please either:
1) allow us to either show all items on a single page, or
2) if limiting us to 200 items (or whatever figure) then please remember the items I've ticked on page 1 when I change to page 2, and the items I've ticked on page 1 & 2 when I change to page 3, etc, so - for example - we can do a single payment rather than being forced to do multiple batches. or,
3) a select all button that selects everything across all pages
Andrew Nicholls
supported this idea
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Edit after this was marked "ain't happening": it was confusing that this wasn't already a feature, and it is absolutely insane that it's not even on your to do list.
Coming from a system where I could select all invoices and credit notes for all suppliers in one go and do a single batch payment, having to go in and apply every credit note ONE AT A TIME to a random unrelated invoice first (apart from the very few that do relate to a specific invoice), and do multiple batch payments because I can't select more than 200 items at once, feels like I've made a mistake.