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    Michelle MacFarlane commented  · 

    Add option in bill awaiting payment summary screen to enter planned payment type e.g.
    Direct Debit/ B Pay/ Different Credit Card or bank accounts/ Batch file/ Manual payment.

    Payments can then be sorted into these options to create payment files.
    This would also help stop double up payments on DD bills and give full visibility to all users on how payments will be made.

    Michelle MacFarlane supported this idea  ·