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  1. 579 votes

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    Hi community, thank you for all the engagement and we can see the growing interest in improvements to help simplify your view of information on the new Homepage and navigate important information and insights with more ease.

    Right now, our team have a few pieces of work underway intended to help with some of the pain points that have been raised here these include:

    • More options for the sizing of widgets so you can reduce these frames and better position this information on your screen
    • More customisation of information within a widget like being able to remove visuals
    • Improving the experience of moving widgets when editing the homepage to make it more obvious when dragging and dropping them to different positions on the page

    We’ve also roadmapped further changes for later this year, once everyone is on the new experience. I’ll share more updates as we progress.

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    Kimberley Ram commented  · 

    The fact this is changing over on the weekend is extremely sad, not once has Xero listened to the customers and what they need / what to work effectively and efficiently.

    The lack of care for your customers will see a massive drop to your business. I will be in discussion to move away from Xero.

    Please do better and listen to what people need, it just shows that Xero want to force it down out throat regardless of feedback provided.

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    Kimberley Ram commented  · 

    Can I suggest LEAVE THE OPTION TO KEEP the original homepage as an ongoing option - so users can choose what works best for them!!

    Forcing everyone to move over to a new design that DOES NOT WORK is not best business practice!

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    Kimberley Ram commented  · 

    @chris Curlett

    Will be looking into infusion myself, thank you!!!!

    Kimberley Ram supported this idea  · 
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    Kimberley Ram commented  · 

    Hi team,
    The new design is SHOCKING!

    The previous design was perfect, it showed what needed action STRAIGHT AWAY and now it is so over complicated for no reason at all.

    LISTEN to the customers feedback, and allow us to keep the old view.

    The fact that you are making it HARDER for people to do what you think is going to save time.

    So over business's spending so much money on these fancy new updates that are useless, but because they have invested (WASTED) money is upgrades they wont fix the issues.

  2. 62 votes

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    Thanks for the input and sharing your feedback here, everyone.

    We know many of you asked for widget borders to help separate information. As a first step, we’ve subtly darkened the homepage background to increase contrast and make the widget boundaries clearer.

    We’d love to know if this change has made the information easier for you to scan and consume. Please do let us know here 🙏🏻

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    Kimberley Ram commented  · 

    Nothing much has changed!
    I can not see how making slightly little change is going to fix all the issues everyone has rasied

    Still way to busy, ALLOW US TO KEEP THE OLD LAYOUT!

    Everyone is screaming for this and yet no one at Xero is listening.
    This is going to impact a lot of customers that will look at moving away cause you will not and have not taken the feedback on.

    Let us keep the old style!

    Kimberley Ram supported this idea  · 
  3. 69 votes

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    Hi there!


    Thanks for sharing such detailed feedback on the bank balance charts.


    I’ve categorized this as Gaining Support. While we don't roll back to previous versions of the homepage, I’ve refined your idea to focus on making the balance charts configurable (1, 3, 6, or 12 months).


    This covers your need for historical data while allowing for future flexibility.


    Since our forum works best with one idea per post, I've focused on the chart visibility first. I’d recommend raising the "balance projection" as a separate suggestion so it can be voted on individually!

    Kimberley Ram supported this idea  · 
  4. 124 votes

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    Hi everyone, we appreciate and want to thank everyone for feedback on the responsiveness of the new Homepage. This has been shared back with our product teams as they continue to develop this experience.

    At this stage, there are no plans to fix the number of columns when using the Homepage. However, our team will continue to monitor usage on this closely.

    One recent change we’ve introduced is that the Homepage layout can be saved at each screen size.

    For example, if you set up and save the Homepage layout for your laptop and then move to a larger monitor you’ll see this adapt. However, if you ‘edit’ the Homepage and save the layout separately from your monitor Xero will remember the layout for each screen size. You should only need to do this once for each screen you use.

    We’re looking at enhancing the edit layout experience soon to…

    Kimberley Ram supported this idea  · 
  5. 342 votes

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    Hi everyone, we appreciate the attention this idea has been getting. It's really good to hear how we can continue to improve the Homepage for our differing customers needs. We understand not all the widgets maybe useful to every user, and the 'Customise' button will let you add or remove widgets to reduce what you see on the Homepage.

    Taking on board feedback we're looking at the sizing of widgets and you'll find the 'Chart of Accounts' and 'Cash in and out' widgets are now smaller by default with an option to 'Make larger' - You can follow further updates for this on the idea here.

    We have plans to dig deeper into possible 'view' options (like the different levels of views being asked here) in the new year and I'll share further updates here when this gets picked up. 🙂

    Kimberley Ram supported this idea  ·