Settings and activity
12 results found
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85 votes
Hi team, thank you for your continued feedback and we understand the importance of this change for some customers (especially everyone that's voted here). I want to assure you that the ability to add and a save addresses in the new Purchase orders experience is in the works and our product team are aiming to release this within the next couple of months. As soon as there are further updates I'll share news with you here.
An error occurred while saving the comment An error occurred while saving the comment 
Bobbie-Lynn Denham
commented
Raised another case.
This issue is being ignored. The ability to have multiple delivery addresses has been asked for by Xero Customers for years and has been ignored. Why? And Xero has removed the only workaround with their latest PO update.
Kelly, why is this not being addressed? No feedback from Xero regardless of the number of requests on here.
An error occurred while saving the comment Bobbie-Lynn Denham
commented
NEED the ability to add multiple delivery address for POs and Invoices. Utterly bonkers that the ability to add addresses manually has been removed. Even more absurd that you cannot have multiple delivery addresses. Antiquated. Limiting. Steps backwards with new PO format.
An error occurred while saving the comment Bobbie-Lynn Denham
commented
Can we please get an update on this? Massively effecting productivity. Seriously looking at leaving Xero due to the lack functionality for POs which has only been made worse by this last update.
An error occurred while saving the comment Bobbie-Lynn Denham
commented
This is causing huge issues for us. Please provide an update and a long term fix.
An error occurred while saving the comment Bobbie-Lynn Denham
commented
Kelly, can we get an update please?
An error occurred while saving the comment Bobbie-Lynn Denham
commented
Still no changes for us and this is massively hampering our business. We have multiple delivery sites that need to be added, amended or deleted on a regular basis.
An error occurred while saving the comment Bobbie-Lynn Denham
commented
HUGE issues for us with delivery addresses in the new PO layout.
There is the ongoing issue of needing multiple delivery addresses for one client which seems absurd to have not been addressed.
Now add to that issue:
1. Single line for viewing the delivery address means we cannot see if the address is correct.
2. Lost ability to edit a delivery address in PO
3. Need the ability to save individual addresses for delivery without attaching to a contact again.
4. Supplier name is no longer pulling through
5. No preview option on POs
6. Loss of view of multiple email addresses
7. Lines added to PO require a Cost Code now. We often use Lines to highlight things to suppliers. Now this does not work.
SO many issues in the new PO layout. This new layout combined with the HUGE requirement for multiple delivery addresses renders Xero borderline useless to us. Multiple delivery address in standard in most accounting systems. It is bonkers to still be facing this issue with Xero.
Bobbie-Lynn Denham
supported this idea
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2 votes
Thanks for your feedback, Christine! While there's no direct button to 'Mark as sent' if you select 'Print PDF' you'll see you get an option to 'Mark as sent' however you will need to Print and download the PDF of your device for this action to complete.
We'll get a sense of the interest in a specific button for this from your idea here, but hopefully this option helps for now. 😊
Bobbie-Lynn Denham
supported this idea
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3 votes
Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.
Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂
Bobbie-Lynn Denham
supported this idea
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742 votes
Hi community, we appreciate your continued feedback on having different default email addresses for various transaction types in Xero contacts, and the manual steps involved to ensure you're communicating with the right person for different purposes.
Currently, one way of managing this in Xero would be to include every additional person on a contact record in emails, and then removing those that aren't required when sending each transaction. However we totally get this isn't the ideal solution.
While being able to set different email addresses for differing transaction types is something we want to address longer term, like the idea for multiple addresses work for this feature requires cross-collaboration between teams in order to achieve.
Once the multiple addresses feature is live this is something we'll be able to consider more closely and provide further updates on.
We do regularly review all ideas here, and your input is vital. We'll…
Bobbie-Lynn Denham
supported this idea
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7 votes
Thanks for submitting your idea on Xero Product Ideas. We appreciate you taking time to let us know how we could improve Xero for you.
Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.
If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂
Bobbie-Lynn Denham
supported this idea
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26 votes
Hi team, while we appreciate hearing your feedback on the new purchase orders experience we do request that each post be limited to a single idea to help other members know what they're voting for, as well as sharing back with our product teams and considering changes. I've updated the title of the idea here around the whitespace and welcome you to create new ideas for other specifics you'd like to see.
To provide an update around the attachments - our team recently implemented a change to move the placement of this button to the top of the page next to Save and Approve options.
Relating to lines - with how this new experience now works when you add an item, or enter an amount in a line the Quantity will default to '1', also adding an item will automatically add a new row beneath. Thanks
Bobbie-Lynn Denham
supported this idea
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32 votes
Thanks for the continued engagement with this idea, everyone. Taking on board feedback we're receiving on the new experience our product team are looking into the formatting of the delivery address atm. I'll share more news around this with you all, here.
An error occurred while saving the comment Bobbie-Lynn Denham
commented
Can we please get an update on this? Massively effecting productivity. Seriously looking at leaving Xero due to the lack functionality for POs which has only been made worse by this last update.
Bobbie-Lynn Denham
supported this idea
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38 votesBobbie-Lynn Denham
supported this idea
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47 votesBobbie-Lynn Denham
supported this idea
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4 votes
Thanks for submitting your idea on Xero Product Ideas. We appreciate you taking time to let us know how we could improve Xero for you.
Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.
If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂
Bobbie-Lynn Denham
supported this idea
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30 votesBobbie-Lynn Denham
supported this idea
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1,371 votes
Thanks for your continued engagement and valuable feedback on this long-standing idea, everyone. We've been carefully reviewing your comments and want to acknowledge the clear sentiment of frustration regarding the current limitations around managing multiple addresses for contacts, particularly for invoicing and delivery purposes, and that this is a critical feature to many of you.
We want to share an update on our progress here - We're pleased to confirm that the foundational work for handling multiple addresses has been completed within the Contacts area of Xero. This was a crucial first step. Building on this, now that all customers are on the new invoicing experience our product team has moved into the discovery phase for adding multiple addresses directly within invoicing. This means they are actively exploring the best way to implement this functionality to meet your needs effectively.
We appreciate your patience as we work through the complexities…
An error occurred while saving the comment Bobbie-Lynn Denham
commented
This is the most limiting feature in Xero. We have multiple clients with multiple delivery addresses. Only being able to save one delivery address per client is an antiquated, limiting feature and very close to enough of a reason to leave Xero.
Bobbie-Lynn Denham
supported this idea
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@Rebecca Rotheram, thank you!!! Just had a look at your suggestion and, as a temporary fix, that looks to do the trick! Shame it had to come from you figuring it out rather than Xero!
Kelly, this is really getting silly now. Xero has taken away the minimal functionality there was for multiple delivery addresses and multiple contact addresses with little more than a pat on all of our heads as to when this will be addressed and fixed. Is there not enough people screaming at you for a basic feature in which is present in most software systems?
Please provide a serious, real response as to timescales and long term permanent fixes.