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  1. Stripe - Pass full fee amount to customer

    39 votes

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    15 comments  ·  Invoices & quotes » Payment services  ·  Admin →
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    Gaining Support  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi team, we appreciate the interest and feedback around surcharging. While this is something our product teams reviewed we want to be open that this isn't something we have plans for developing at this time.

    For now, surcharging will continue to be a % fee with no flat rate fee option.

    We're continuing to watch the support for this here and will share if there are any updates.

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    Brad Hammond commented  · 

    stripes so called auto reconciliation with xero doesn't work. you cannot pass on the
    30 cent fee only the card use % fee. therefore, nothing reconciles. additionally, it doesnt record the person who made the payment just the amount. even worse for multiple jobs being billed the same amount in one day. there is supposed to be a way to mark the 30 cents off as banking fee but when you go down that path its not that easy and in the end i gave up and deleted stripe instead. please get a company who knows what business's need

    Brad Hammond supported this idea  · 

  2. Invoice Payments -Mark invoice paid by cash

    1 vote

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    0 comments  ·  Banking & chart of accounts » Reconciliation  ·  Admin →
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    Gaining Support  ·  AdminSonal Pamnani (Admin, Xero) responded

    Hi Brad, thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero. Cheers!

    Brad Hammond shared this idea  ·