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    Not a capture all but maybe a step in the right direction for now that could help, Maureen - Smart Lists could help you get a view of the customers that you've not sold items to recently. 

    You could run a New Smart List to view Any customers who have Not Purchased Any items In the last year - Find out more on Smart lists here

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    Shalini Sehgal commented  · 

    Can you run smart list for suppliers?

    Shalini Sehgal supported this idea  ·