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  1. 70 votes

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    Andrew Tan supported this idea  · 
  2. 1,426 votes

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    Thanks for your continued engagement and valuable feedback on this long-standing idea, everyone. We've been carefully reviewing your comments and want to acknowledge the clear sentiment of frustration regarding the current limitations around managing multiple addresses for contacts, particularly for invoicing and delivery purposes, and that this is a critical feature to many of you.

    We want to share an update on our progress here - We're pleased to confirm that the foundational work for handling multiple addresses has been completed within the Contacts area of Xero. This was a crucial first step. Building on this, now that all customers are on the new invoicing experience our product team has moved into the discovery phase for adding multiple addresses directly within invoicing. This means they are actively exploring the best way to implement this functionality to meet your needs effectively.

    We appreciate your patience as we work through the complexities…

    Andrew Tan supported this idea  · 
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    Andrew Tan commented  · 

    It's pretty common for someone to sell products to customers who have multiple outlets. In Xero currently, you can only have one delivery address per contact name. So If they ordered something and want to send to 3 different outlets, you will need to edit each invoice's delivery address manually. That's not efficient at all and was a pretty standard feature in other account software that we have used before.

    So we should have multuple delivery address for each billing account, so that we don't have to retype the different outlet's address.