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55 votes
Hi everyone, we just wanted to provide a quick update on this one as the upcoming payday super changes will be top of everyone's minds.
The current approval step is important for both cash flow management and security and the community has also suggested a few different ideas on how to approach this:
- Setting up multiple auto super authorisers - currently in discovery
- Super Payment Authorisation via Xero Verify - currently gaining support
If either of these ideas reflects what’d work best for you, please add your vote, to help us get a clearer understanding what matters most to our community.
When we’re through the thick of EOY and initial payday super is rolled out, our product team will circle back around to these ideas to review.
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The current setup for Super approvals is too restrictive and doesn’t reflect how businesses actually operate.
Right now:
Only one approver is allowed
Approval codes are sent via SMS only
This creates a significant bottleneck.
In many businesses, approvals are not managed by a single person sitting with their phone at all times. Directors travel, phones aren’t always accessible, and responsibilities are often shared across a team. When that one approver is unavailable, everything stops — including time-sensitive super payments.
We need:
The ability to have multiple approvers, and
The option for approval codes to be sent via email (and/or authenticator app) — not just SMS
This isn’t about reducing security — it’s about making the process workable in real business environments.
From a bookkeeping and advisory perspective, this setup slows down workflows, creates unnecessary risk around missed deadlines, and adds friction to something that should be straightforward.
Please prioritise improvements to Super approvals