AU Payroll - Set up multiple auto super authorisers
Having multiple people as a Super Authoriser would be helpful when the 1st person goes on leave.
Hi everyone 👋 I’m pleased to share that greater flexibility in selecting an authoriser is now available to all AU organisations with Xero Payroll.
Your feedback has been valuable in helping us understand the different circumstances in which greater flexibility is needed, particularly now that Payday Super is in effect. Thank you to everyone who contributed to this idea.
You can now nominate a list of eligible authorisers when setting up auto super or editing an existing registration. Each super payment still requires approval from one person, but you can select which nominated authoriser receives the SMS code for that payment.
Find out more about setting up and selecting an authoriser in Xero Central
We recognise that other requests raised in this thread go beyond this update, including dual approval or quorum workflows, alternative approval methods such as Xero Verify and broader permission changes.
Please submit separate ideas for any additional enhancements that'd help you manage payroll and superannuation in Xero. This allows our product teams to gauge interest and keep you updated on future developments.
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Rebecca Morris
commented
I approve super for a number of clients, but when I am overseas on holiday I do not want to have to log on constantly to approve super. We added the client to the 'super approver' list, but the staff processing the payroll/super cannot select this approver, the super code automatically goes to me the primary approver me. Whereas when I log in to do the super, I can select the second approver. This is a step in the right direction, however, you need the person processing payroll / super to be able to 'select' who will be approving the super that pay period - as people being sick/on holidays will be a nightmare for people like me who approve multiple super payments daily.
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Natalie Burt
commented
How long until this is released ?
It doesn't appear to be active on any of our payroll entities.
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Andrea Blackbeard
commented
@Jane Bolton
We have found is that the code is associated with the email address registered and that user is the one that must input the code. We have many payroll clients who for whatever reason, cannot input the code themselves.
For these clients, the payroll processor is the email listed but the mobile number is the clients. The client receives the code and importantly, the amount to be debited from their account, and they forward on the authority code as approval for the super to be processed. -
Chris J Kendrick
commented
I agree with others, the code needs to be able to be set up to be sent to the multiple approvers, by a choice of email or sms, so either one of them can approve the payment.
There are so many reasons why limiting to a single mobile phone may not result in it helping the situation!
I'm also hoping that in being able to set up multiple approvers, any one of those approvers are able to add another - rather than the current situation where only the subscriber is able to transfer the approval if the existing approver is unavailable.
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Margaret Nicholas
commented
Having multiple approvers will be great - thank you.
However there's really no point in sending the email as well as the SMS because the email doesn't have the approval code. For situations where there is no mobile coverage or no access to the mobile we really need to get the code by email as well.
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Jane Bolton
commented
Will this allow the SMS to go to the authoriser, and then they can give the code to the processor, or will the Authoriser still have to login to Xero and input the SMS code themselves? Would be very helpful if this was the case.
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Kate Lacey
commented
This is still VERY VERY unhelpful, I and many people need the code sent via email, i am the only one with the work mobile hence I am still the ONLY one who can authorise Super payments, with the codes going to the nominated persons email its null and void to me who can authorise.....So yeah thanks for nothing really
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Virginia Herrera
commented
Awesome!! Thanks for the update! Would it be possible also to select between an SMS and an email to receive the code to authorise the payment?
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Anthony Young
commented
sms is not fit for purpose. sort authenticator before someone is hacked
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Sammi Pash
commented
Ya!!! Awesome!! Well Done Xero! You did it!!
Only a month after Pay Day Super started - but still well done!
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Kate Lacey
commented
This is an alright step forward however doesn't help with only one person getting the code, it just makes it so more than one person can authorise, I can get any of my staff to process the super but I still need to log in and put the code in as I am still the only person that has a phone that gets the codes....we need to be able to get the codes emailed, this is the only way this can be helpful.
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Anthony Young
commented
issue: friction using sms.
solution: authenticator.issue: authoriser goes on AL
solution: multiple authorisers -
Siew Luke
commented
This is a good change. However, the sms code does not work for mum and dad company and foreign owned company where the code is sent to their sms when they are overseas. There should be Google authenitcator which is available overseas.
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Virginia Herrera
commented
When the new feature is released, would it also be possible to receive the authentication code by email as an alternative option? Looking forward for the change. Thanks
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Tammy Venter
commented
Thanks Kelly.
Appreciate the work going into this.
Just wondering if the development will allow authorisers to approve from their Xero app or will it remain desktop version only? The app would great a great add for flexibility.
Thanks.
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Sanja Holmes
commented
Sooner the better. Thank you.
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Kate Sawford
commented
Please prioritise this upgrade, it is urgently needed.
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Rachel Zadorozniak
commented
You also need to be able to select a future date for the Super to be payable. Most of my clients wage runs are done in advance so currently the Super is getting paid BEFORE the wages are
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Melissa Shearer
commented
You also need to change how approval codes are received. This would also alleviate the need for multiple Approvers. Why does this seem to be such a problem that you are ignoring?
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Willem de Beer
commented
The priority is add more ways to approve, not SMS only.