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I support this suggestion. Having the super approval code sent via email as an alternative to SMS would be very helpful, especially for overseas travellers or users who may not always have access to their mobile number. An email option would provide more flexibility and help avoid delays in processing payroll and super payments.

The option to have the approval code sent to SMS and email is needed especially if the approver is going to be away or can't access SMS especially with the time contraints we will have with Payday super.
I have a client who is a sole trader and will be therefore be the sole approver, express concern of how she will approve super payments within the necessary timeframe from July when she is overseas and won't have access to SMS.

Yes PLEASE Xero have more than one option. I work with a bookkeeping team and we approve over 50 super payments for clients, this all falls on me as the approver.
It would be beneficial to be able to have more than one approver or the option to get an email so someone else in the team can approve the payments.
I was off sick last week and being the manager of our team I was wondering how things would work in the future and how we can keep our clients compliant with the new pay day super if the approver does not have a secondary option to approve the payment.

To have multiple approvers and methods would definitely be beneficial.

I agree and completely support this option! As the others have said, we need more options (ie adding email codes), especially to make the transition to PayDay super easier.

The current setup for Super approvals is too restrictive and doesn’t reflect how businesses actually operate.

Right now:

Only one approver is allowed
Approval codes are sent via SMS only

This creates a significant bottleneck.

In many businesses, approvals are not managed by a single person sitting with their phone at all times. Directors travel, phones aren’t always accessible, and responsibilities are often shared across a team. When that one approver is unavailable, everything stops — including time-sensitive super payments.

We need:

The ability to have multiple approvers, and
The option for approval codes to be sent via email (and/or authenticator app) — not just SMS

This isn’t about reducing security — it’s about making the process workable in real business environments.

From a bookkeeping and advisory perspective, this setup slows down workflows, creates unnecessary risk around missed deadlines, and adds friction to something that should be straightforward.

Please prioritise improvements to Super approvals

Offering SMS or email, especially for clients who travel frequently, would be great. You cannot always rely on text messages either.

Not everyone is able to receive an sms code to approve super batches, particularly if overseas or in remote areas. Having the option to send the code to an email address would solve this for many clients.

This would definitely be helpful with the start of Payday Super. I have one client in particular who is going to really struggle with the SMS codes for approval as he will be overseas for an extended period of time.
Please bring in the option of email or SMS codes.

This would be great help, it would remove me from having to be the sole authoriser for over 100 superannuation payments that will now have to be done each week. I can have the other Bookkeepers in the team also processing wages and super for clients.

Please have an option to send an email OR SMS message with a code when processing superannuation payments. I don't always have mobile reception

This is mission critical for our business as Platinum Xero subscribers

I travel a lot, sometimes in areas where I cannot access SMS. This means that I cannot get verification codes for, say, superannuation approvals. An example is when I have access to WiFi, but my mobile provider does not partner with a local cellphone provider.
Other applications provide options, such as sending a code to email, using Authenticator, or even using their app to approve payments or receive a code.
Xero has only one option, SMS. Please do better.

With payday super being introduced on 1 July 2026, the super approval process needs to be more flexible with more ways to approve