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  1. 976 votes

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    Hi community, thanks for the strong support in being able to attach files within Xero Payroll, both for employee records and pay runs. We really appreciate you sharing the value and efficiency this could create for you when working with Xero. It's evident that being able to store important documents like licenses, sick notes, and onboarding papers directly in Xero would remove the need for external storing systems or manual processes.

    We acknowledge it's not the end goal but wanted to highlight the use of apps, as some have shared like Dext, to help bridge this gap in the meantime.

    I want to assure you that enabling attachments in payroll is part of our long-term intentions. However, to deliver this functionality effectively and reliably, we first need to develop some foundational elements within our payroll platform.

    We understand your frustration with the timeline and the limited updates, and we're…

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    Karen Lovegrove commented  · 

    Yep, more fluff from Xero - ignoring real user requests for practical improvements over adding cosmetic improvements that in some cases actually reduce useability.

    Third party apps usually cost $$ which is not always feasible for small businesses and for employee data there is the privacy concern. Dext doesn't handle employee info.

    We are trialling Canyou for the induction onboarding process (which MYOB already has) and collecting licence/certification documents.
    Ironically, you can now add files to customer/supplier cards in Xero but not employees but still wouldn't fix the issue of medical certificates via the app.

    Xero becomes more frustrating as I find more issues that they won't address and I have no faith that they take the negative feedback on board.

    Karen Lovegrove supported this idea  · 
  2. 28 votes

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    Thanks for submitting your idea for a payroll report specific to workers compensation and or insurance purposes.

    We've reviewed your idea and it's up to the community to get behind and support it.

    To help your idea gain traction, please share it with colleagues so they can vote for it too.

    Karen Lovegrove supported this idea  · 
  3. 318 votes

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    Hi everyone, another update as we lean into the end of year I'm happy to let you know that this feature has now moved into a beta with a small group of users.

    We look forward to sharing next steps on it's release in the new year!

    Karen Lovegrove supported this idea  · 
  4. 33 votes

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    Karen Lovegrove commented  · 

    This is another frustrating glitch in Xero which seems fundamental to have it automatically sort by supplier name and then invoice number by default as it impacts the batch PDF, the remittance and the ABA file.
    Having to manually edit the batch to get it logically correct for every single batch is an additional step and a time waster. Not doing it means the supplier gets a jumbled remittance.

    Karen Lovegrove supported this idea  · 
  5. 733 votes

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    Hi community, we appreciate your continued feedback on having different default email addresses for various transaction types in Xero contacts, and the manual steps involved to ensure you're communicating with the right person for different purposes.

    Currently, one way of managing this in Xero would be to include every additional person on a contact record in emails, and then removing those that aren't required when sending each transaction. However we totally get this isn't the ideal solution.

    While being able to set different email addresses for differing transaction types is something we want to address longer term, like the idea for multiple addresses work for this feature requires cross-collaboration between teams in order to achieve.

    Once the multiple addresses feature is live this is something we'll be able to consider more closely and provide further updates on. 

    We do regularly review all ideas here, and your input is vital. We'll…

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    Karen Lovegrove commented  · 

    Ability to have this function should rate higher than multiple addresses since all communication with clients and suppliers is by email and they often have specific email addresses for invoices, statements, PO's, remittances to align with how they are processed in their system and who manages that.

    Also, the fact this has been an issue for over 3 years and has a high volume of comments just shows how important it is to your users - does that count for anything?

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    Karen Lovegrove commented  · 

    Ability to have this function should rate higher than multiple addresses since all communication with clients and suppliers is by email and they often have specific email addresses for invoices, statements, PO's, remittances to align with how they are processed in their system and who manages that.

    Karen Lovegrove supported this idea  · 
  6. 45 votes

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    Hi team, we want to be upfront that we don't have immediate plans for enabling the ability to create multiple draft pay runs in NZ Payroll.

    If this is something you'd like to see developed for NZ Payroll please add your vote here and we will continue to get a sense of the overall interest from community, and can share if there are any plans made.

    Karen Lovegrove supported this idea  · 
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    Karen Lovegrove commented  · 

    Yep, like all great ideas and timesaving updates for existing users, this will be put on the backburner and ignored. Also why are features not added across all versions of Xero, ie AU as well as NZ plus others as we could all use it. Just like work patterns for partt imers and casuals which is avail to NZ but not AU. TBH, Xero forum is so hard to use and ideas/feedback ignored, it defeats the purpose and most ppl give up - maybe that's the plan! Easier to lure new users than help the loyal ones.

  7. 104 votes

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    Hi community, I’d like to share the new Xero Central page for new invoicing that we noted was coming. 

    Along with updates to individual ideas on the site here, this page will become the one source for key feature rollouts including:

    • what’s available in new invoicing right now,
    • timelines for features and enhancements going live in new invoicing, as well as
    • a comparison table between the classic and newer versions of invoicing.

    We'll be updating this page regularly.

    Remember, you can keep switching between the two products between now and September. Thanks

    Karen Lovegrove supported this idea  · 
  8. 11 votes

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    Thanks so much for sending in your idea and showing us what matters most! We've taken a look, and now the next step is to gather community support. The more votes the better! Please encourage any colleagues who would benefit from this change to get involved and vote. Other members can also leave comments, adding more context on how your idea would improve their experience in Xero.

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    Karen Lovegrove commented  · 

    Given that sometimes a pay history review can be over a long period, 250 payslips for a weekly payroll is only 5 yrs of information. Even to verify correct LSL calculation needs to cover 7yrs of employment history, esp for casual and part time employees who have changed or had varied work patterns.

    Karen Lovegrove supported this idea  · 
  9. 28 votes

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    Karen Lovegrove supported this idea  · 
  10. 4 votes

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    Appreciate your feedback, Maggie. However it is unlikely that this change would be made across all areas of Xero at once. It would help to get an understanding of the desire for this in each area to share with our product teams.

    We have an existing idea for customising columns in the Invoices list, and one around the ability to view total and tax amount columns in the bills list that I have added your vote to, and I have adjusted your idea here for the customisation of columns in the Contact Activity. If there is any progress for each of these we will update on the respective idea. Thanks

    Karen Lovegrove supported this idea  · 
  11. 8 votes

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    Hi, thanks for sharing this idea, and letting us know the changes that matter most for you.

    Now it's up to the community to get behind and support it with their votes and comments.

    In the meantime as you've likely noticed, there are placeholders for Statement Balance, Balance With Currency and Symbol, and Balance With Symbol that you might use in the email template.

    Karen Lovegrove supported this idea  · 
  12. 20 votes

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    We understand why this idea is quickly gaining traction. Being able to start typing in the search bar as soon as the contacts page loads would be a small but meaningful improvement.

    Right now, the cursor doesn’t land in the search bar by default, so it’s an extra click each time.

    This idea's now in the Gaining Support stage. If it’s something that would make a difference to your workflow, adding your vote or comment helps us understand the wider demand—and gives our product team more to work with when prioritising updates.

    We’ll post here with any changes or progress.

    Karen Lovegrove supported this idea  · 
  13. 28 votes

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    Karen Lovegrove supported this idea  · 
  14. 49 votes

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    Karen Lovegrove supported this idea  · 
  15. 291 votes

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    Hey everyone 👋 Thanks so much for all the detailed feedback on applying work patterns for part-time employees. We’ve been following the conversation and understand that manually adjusting pay runs for pro-rata entitlements can be a real challenge. It’s clear that having this automated could save time and give you greater peace of mind.

    I’m pleased to let you know our product team has reviewed this idea and we’re updating the status to ‘Accepted’. This means that while it’s not on our immediate roadmap, it’s something we see real value in and want to bring into Xero when we can prioritise the work.

    In the meantime, the workarounds shared here, like manually adjusting hours in each pay run, remain the best approach. We really appreciate you taking the time to share your thoughts, as your feedback plays a crucial role in shaping Xero. We’ll keep you updated on any developments…

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    Karen Lovegrove commented  · 

    As so many have said - if this is available to UK and NZ why can't it just be brought across to AU users?

    To still not have it given any priority when there is a clear need but we see new features and "window dressing" the interface which are not as important to all the longstanding current users is just frustrating.

    Karen Lovegrove supported this idea  · 
  16. 11 votes

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    Thanks for your patience, it’s been a little while since you raised this idea, so we wanted to check in. We've now reviewed this idea and have moved it to Gaining Support status. Our product team are keeping an eye on this idea and we will continue to share updates as things evolve.

    Karen Lovegrove supported this idea  · 
  17. 48 votes

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    Karen Lovegrove supported this idea  · 
  18. 10 votes

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    Thanks for sharing your idea regarding paid and unpaid leave allocation, we love hearing the ideas that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it.

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

    Karen Lovegrove supported this idea  · 
  19. 17 votes

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    Karen Lovegrove supported this idea  · 
  20. 79 votes

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    Hi everyone, thanks for your feedback and support regarding automated payslip emails. We appreciate you sharing how this feature would improve your workflows.

    The product team has reviewed this idea and confirmed that this is something they’d like to work toward in the future. Although it isn't on the roadmap yet, we've moved the status to Accepted. We'll keep you updated as things progress.

    In the meantime, payslips can be emailed manually after processing each pay run. This means if you post pay runs in advance, you may still need to log back into Xero on payday to email them.

    Karen Lovegrove supported this idea  · 
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