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  1. 16 votes

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    Tim Henwood supported this idea  · 
  2. 37 votes

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    Tim Henwood supported this idea  · 
  3. 55 votes

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    Hey Team, thanks for sharing this idea but right now Xero doesn’t have a dedicated pro‑forma invoice document type in Quotes or Invoices. We are moving this to Gaining Support so others can Vote and Comment.


    The main workaround is to use a Quote as your pro‑forma (with wording like “Pro‑forma invoice – not a tax invoice” in the template), then convert the quote to an invoice only once the amount is confirmed and you’re ready for it to hit your accounts.


    You can find more detail on how pro‑forma invoices work in our guide:

    What is a pro forma invoice? – https://www.xero.com/nz/guides/what-is-a-proforma-invoice/



    Tim Henwood supported this idea  · 
  4. 107 votes

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    Thanks for reaching out and letting us know how we can improve! We’ve given your idea the green light, and now it’s time for the community to weigh in.

    Be sure to share your suggestion with colleagues who would find this useful so they can upvote it, too. The discussion is officially open, allowing other users to comment on how this idea would help them get more out of Xero.

    Tim Henwood supported this idea  · 
  5. 125 votes

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    Hi Roger, thanks for the feedback on this idea. it’s clear that seeing the number of days overdue directly on the Send Statements screen would make it easier to prioritise follow-ups without interrupting your workflow.

    At the moment, the Date and Due Date of each outstanding invoice are already displayed on the Send Statement screen, but having the actual days overdue visible would give immediate context and help you act faster when sending statements.

    We have now move this idea to Gaining Support, which means it’s open for votes and comments. Hearing from the community will help our product teams understand how much value this visibility would add across different workflows.

    Tim Henwood supported this idea  · 
  6. 41 votes

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    Hi team, we appreciate your feedback here and I wanted to provide an update to confirm how this option currently works.

    If you do not have any payment services set up in your organisation the option to toggle off 'Text links' will be available.

    As soon as a payment service has been partially set up in your organisation this removes this option, regardless of whether that payment service is applied to that particular branding.

    We don't have any plans for changing the behaviour of this at present but will continue to gather and consider interest through this idea. Thanks

    Tim Henwood supported this idea  · 
  7. 57 votes

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    Hi everyone, this idea has been created based on recent feedback received on the new invoice editor. Our product team are keen to get a wider understanding of overall interest so please add your vote if this would be useful for your business.

    We'll share if there are any updates.

    Tim Henwood supported this idea  · 
  8. 121 votes

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    Hi everyone, thanks so much for taking the time to share your feedback and support this idea. We’ve taken another look here and, while we don’t have plans to develop DOCX further, we have released and are continuing to roll out our invoice editor. It’s replacing the Standard branding theme first, and from there will continue to evolve with more of the invoice customisation we know customers are looking for across things like logos, fonts and colours.

    We know this won’t be the update some of you were hoping for, especially for those wanting more flexibility in how invoices look and feel. To help keep updates relevant to the specific changes being asked for, we’d really encourage you to add your vote to the ideas below, as they’re more closely related to those points:

    Tim Henwood supported this idea  · 
  9. 73 votes

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    Hi everyone, thank you for your feedback here. This has been shared back with our product team who are keeping a close eye on feedback surrounding this new experience.

    While there was a lot of testing around the placement and font sizing of each element in the new experience we appreciate there are differences in how and what details businesses would like to show on their invoices.

    We don't have immediate plans of change however I'll be sure to let you know here if there are any plans made.

    Tim Henwood supported this idea  · 
  10. 416 votes

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    Hi everyone, we thoroughly appreciate everyone’s interest and support for enabling the ability to apply a prompt payment discount to invoices.

    We understand how a direct prompt payment discount feature would improve the efficiency and automate manual efforts currently involved for you all here, but would like to be transparent that this isn’t something we’ve been able to roadmap atm.

    Right now, one way to indicate that your business accepts or will apply a discount for prompt payment would be to write this into the invoice payment terms. When acted on there are a few ways you could consider recording this in Xero, such as;

    • Edit the invoice to apply a discount directly
    • Edit the invoice to add a negative line that directly draws down the total amount of the invoice
    • Apply a credit to the invoice for the portion of the discount

    We'd recommend connecting with your Xero advisor…

    An error occurred while saving the comment
    Tim Henwood commented  · 

    Why can't Xero simply allow the customer to adjust the price they pay themselves? ie: like councils or Spark do where they allow the customer to pay a portion of the outstanding bill. This could then be reconciled post payment and would allow us (xero users) to set terms like 20% off for payment within 5 days, 10% for payment within 5-10days etc...

    Tim Henwood supported this idea  ·