UK Payroll - Smart Pension Integration
Integration between Xero Payroll and Smart Pension would be great!
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Lewis Smith commented
If it is as simple as most make out then why isnt this being implemented. I'm guessing although not loads of votes most firms are just "putting" up with it.
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Leo Flint commented
Coming back to comment on this more than a year after I first commented and still no progress or even an acknowledgement from Xero!
There is an API ready and waiting from Smart Pension - all you need to do is add it to your already existing list of integrations!! Please Xero, we want this!
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Tobias Date commented
After speaking with SMART pension about why there is no API link nearly 2 years after it was initially suggested, they said that they had no idea as they regularly have people call about problems which wouldn't have occurred if there was integration between XERO and SMART Pension.
With SMART Pension being one of the biggest providers of pensions in the UK, i cant not believe that this integration has not yet been created as it would save a lot of people alot of time each month. Please create this integration as it really is needed and wanted.
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Martina Ford commented
This has been mentioned since April 2022 but nothing is getting done. Not impressed at all with lack of action
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Jamie Carter commented
This would help massively as it saves tons of time
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Tej Saran commented
Could you please automate the integration with Smart Pension? Xero is all about automating tasks, so I'm really surprised this hasn't been actioned yet. It would save us all a lot of time!
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Simon Bowden commented
mske my life a lot easier every month
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David Whitaker commented
This would be very useful to our organization
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Robert James commented
please vote, seems so simple!
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Llyr Roberts commented
Please for the love of god.
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Sarah Smith commented
@Martina - how frustrating
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Martina Ford commented
@sarah I don't think they care. This should have been sorted a long time ago. Same for average wage. Too many errors possible then hard to correct
We run weekly payroll so very time consuming -
Sarah Smith commented
Time consuming and room for manual errors, so be really good if this could be sorted out.
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Martina Ford commented
what's happening with integration? It should have been done by now. Please stop messing with reports and update the programme to run for everyone: Smartpension integration, automatic flag if age changes NI category and legal requirement of average wage for holiday
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Leo Flint commented
currently there is no integration, but they have improved the CSV download so you can manually upload it to Smart Pension and it inserts all the contributions for each employee. its still entirely tedious and time consuming
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Rob Feltrin commented
We're considering upgrading to have access to payroll but would not do this without a Smart Pension integration.
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Alastair Taylor commented
Just tried to upload the CSV file generated by Xero to Smart Pensions for the first time yesterday. The pension provider ID was missing, as was the group "default". Address 2 column was not fully populated but this might be the way we have entered addresses. However, the biggest issue was that the CSV file format was not accepted by Smart Pensions - not PAPDIS. I had to go onto an HP pc, generate and save the file from Xero then change the format to get it to upload to Smart Pensions. Very time consuming and should be a lot easier to do. I don't want to have to manually edit the file every month when a few tweaks would sort this.
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Honor Hancock commented
I am also waiting for this integration.
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Martina Ford commented
This was asked for nearly 1 year ago and nothing has been done? What's the point in entering ideas if Xero just ignores us?
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Martina Ford commented
We run weekly payroll and really need this sorted!
Should be straightforward, same as average wage which is a legal requirement