Xero Expenses - Ability to combine multiple photos to one receipt
Be able to take more than one photo on the phone app and combine to one receipt, to be used for multiple page receipts or long receipts that do not fit into the one photo
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Michael Doherty commented
How massively frustrating. 2 page hotel bill in a foreign currency with supporting AUD credit card screenshot. 3 images to select from my album. Why is Xero preventing all parties from seeing what they need???
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Ronald Hays commented
Now that Classic expenses has been disabled, it is absolute BS to have to pay more for a subscription to use the Xero Me to manage expenses from non-company accounts with LESS options to easily manage expenses - no pulling in contacts to make entry faster, no ability to add more than one image for receipts where there is a separate paper for detail and another for the CC transaction. We have been happy Xero users for years, but will now be looking at QuickBooks to see if it is better value for the money.
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Phil Rowe commented
One work-around is uploading a pdf with multiple pages - still not ideal
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Platypus Billing commented
I come across long receipts a lot. Due to the Hubdoc limitation, I tend to only take a photo of the 'relevant' part of the receipt, but should CRA (Canada Revenue Agency) ever come calling for an audit - I will be in trouble. CRA will want all the receipts electronically, but it wants it COMPLETE. That means I either now spent hours to create complete records or I risk having to do the work OVER AGAIN when the time comes. I consider it negligent that you have not fixed this. Without this functionality, Xero cannot be the tool that supports us in an audit situation. It negligent of you to not work on this high priority issue!!!! Quite honestly, this should not be in the "product ideas" (which sounds too much like 'nice to have') but "fix-it" category.
Just as an illustration, what I have to do now (and this ties into the fact that the documents that are turned into Xero documents from Hubdoc are managed separately from the documents that are sent to Xero Files):
1. In app take photo 1 - upload
2. In app take photo 2 - upload
(3. etc.)
4. In hubodc select the photo that has the most relevant piece of information and create the invoice/credit memo - publish to Xero.
5. Ignore all the warnings of duplicate documents (sigh).
6. Correct auto-extracted info (such as dates, supplier, type of document) for photos 2-x.
7. Publish photos 2-x to Xero Files (individually)
8. Open Xero Files
9. Find photos 2-x and figure out which one is 1 or 2 or 3 or what have you.
10. Rename the file (Receipt page 1, Receipt page 2, etc.).
11. Go back into my bill/credit note.
12. Attach the missing photos.[By this time night falls over our little town on the ocean, many other tasks have been neglected and will remain undone).
I'd be happy to hear if you have a quicker 'work-around' suggestion. And if you are suggesting using a scanner - most of these receipts are too long for a scanner as well, so I am creating multi-page documents via the web-interface, which takes just as much time.
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Kate Martin commented
Many of our receipts are more than one page. I would consider this a fundamental requirement to make the Xero Expenses app work properly. It is too confusing to have to implement work arounds for each member of staff.
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Pride Carpentry Australia Pty Ltd commented
Great idea, definitely would make bookeeping easier
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As You Wish Stephanie Gregory commented
when researching this looking for a webinar it comes up with xero classic invoicing that can support this however it also states this this is an outdated system and not for new users after 2018. Surely if this could be done back then and with the modern world going paperless it would make sense to give the option to switch between the new and old interfaces. This should be made a priority as this is something that every other company offers and they apparently understand that this is very much a part of modern business. It needs to be addressed and very quickly as this is the next few years with multiple orders being delivered together due to climate change and caring for environment is going to become a way of life for all businesses. The sooner you jump on the band wagon the better.
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Beth Hudgell commented
I'm shocked that Xero doesn't have this facility in the first place. A lot of our expenses are in a different currency so we like to see proof of the receipt and a copy of the bank statement to show the exchange rate is correct to what they are charging. Please can you get this added as an option.
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Manuel Sanchez-Laulhe Mera commented
It is so time consuming that employees can attach one receipt to each claim.
Appreciate if this can be implemented so we can save on employee costs as we have many AEs travelling and they spend too much time claiming.
Thanks,
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Adam Camilleri commented
Being a plumber it becomes extremely frustrating and time consuming upolading only one file/photo at a time.
I want the provision to select multiple photos at once through my phones galley and upload all files at once.
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Ha Nguyen commented
I have the same requirement. This will help a lot.
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Phil Rowe commented
Is it possible to combine separate receipts uploaded to Hubdoc into one entry but show two receipts?
I often have a receipt from the card terminal showing the card I used and a separate receipt showing the items purchased and the VAT breakdown. I don't always upload them at the same time. Having the facility to combine the two entries into one would be super helpful.
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Kay Peoples commented
The ability to upload more than one pdf to a "new" expense claim should have been resolved before the ability to switch the "new" view to the "old" expense claim view (where this could be done) was removed.
Very disappointing! -
Neil Ellis commented
Need to be able to add multiple images for each receipt. It is not always possible to capture all of the information required on one image (especially if the VAT number is on the reverse of the receipt)
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Linda Neo commented
Option to be able to upload images or receipt in more than one attachments is necessary.
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Anna Myshenkova commented
Good morning
This is an idea related to Xero expenses application.
I found it inconvenient that you can load just 1 page of evidence ( whether it is photo or pdf file). When I upload PDF containing several pages ( eg hotel booking from email saved as PDF), Xero Expenses upload page 1 of PDF and cut other pages .Is any settings can be amended to sort this matter ?
Also it would be great to be able to attach 2 photos in one expense claim ( eg coffee receipt and lunch receipt from travel). Thanks, Anna -
kathleen mcleay commented
I would like to be able to upload multiple pictures of a receipt on the Xero Expenses app eg creen shots for an expense where not all necessary detail in one photo.
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Aaron Brockhurst commented
It is unbelievable that Xero would have developed a product for expense claims where they expect users and approvers to go though each item one at a time and then submit and then approve them
Clearly the product owner responsible for this has plenty of time on their hands to be able to do this whilst the rest of us are desperately juggling multiple items running a business.
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Natasha Stone commented
On an itemised expense claim I would like the option to add a receipt for each line of the expense rather than having to add multiple small claims per receipt/invoice