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Here's a copy of my note to Xero Support & their response below:

Hi,
I prefer to check 'include in emails' for all contacts in an organisation, as the quote & invoice recipient/s often vary & I find it simpler to delete unnecessary recipients from the list on each quote or invoice than to add them. I've only just accidentally realised (after years of use) that invoice reminders go out to every email address in an organisation that is 'included in emails' & not just the email recipient/s of the original invoice - I've been unintentionally sending reminders to multiple recipients who have nothing to do with payment... Very embarassing!

Other than having to uncheck 'include in emails' for every contact in all of my Contact profiles, bar 'Accounts Payable', or more likely making Accounts Payable the primary contact, is there a way to have the reminders only go out to the original invoice recipient/s?

Thanks
Chris

Hi Chris
Thanks for getting in touch.

As you may already be aware, invoice reminders are sent to the primary contact and any additional people who have the Include in emails option ticked in their contact record and it's currently not possible to change this.

It doesn’t look like this idea has been raised as yet. Xero Product Ideas is where our customers can share and support ideas for change.

I’ve included a link where you can view and support current ideas or create a new idea to share your thoughts. Please note, you may be asked to login to Xero first.

Xero Product Ideas: Share and support customer ideas for Xero

Kind regards

Awais