Sales invoices - Option to turn off prompt for allocating available credit
When we create a bilk of invoices we are stuck with Xero trying each time to allocate an existing Credit Note that will possibly never be allocated. How do we disable this annoying function?
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Barry Shaw commented
YES!! This is particularly annoying when it pops up after you've clicked to "approve and add another" bill. You have the option to "skip" but the software then leaves you staring at a completed page and doesn't complete the requested journey to a new entry page.
Very frustrating indeed. Please fix this!
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Mark Ashworth commented
I agree this is unhelpful as 99% of the times it tries to allocate itself it is to the wrong invoice, even if part of same group/organisation. It is just too clumsy and should be an option not an annoying constant irritation with each invoice.
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Ellen Taylor commented
I agree, this is a real time waster. I posted 30 end of June invoices to a customer who had overpaid the previous month. I can't allocate the payment until the customer agrees the June invoices and confirm which invoice to apply the payment to. The result was for every 30 invoices I chose Save and Add Another it popped up and asked me to allocate the "credit". When I clicked on skip it ignored the Another option and went to save and pay instead.
The whole process took twice as long, additional time I can't actually charge my client for. They would argue that I put them on to Xero. So yes this is critical please. -
Tracie Wrobel commented
Remove the 'Skip' or 'Allocate Credit' pop up box when entering invoices
When entering a number of invoices for the same customer, if that customer has a credit on their account, a box appears asking to 'allocate the credit' or 'skip.' By clicking either it takes you back to the invoice you have just entered where you then have to click on the + button at the top to then add another invoice. This makes a time consuming job even more of a time consuming job. It is extremely frustrating.Is there a way from stopping the 'allocate credit' or 'skip' boxes appearing?
Do the people who write the software actually use accounting software as if they did I'm sure they would also see how frustrating and time consuming it is. I don't need to be told there is a credit there, I am quite capable of reconciling my accounts without prompts