Sales Invoicing - Automate 'send me a copy' on invoices
Automate 'send me a copy' on invoices.
Have the option to automatically select 'send me a copy' ticked when creating invoices/repeating invoices.
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David McKenzie commented
For me, it seems to default to on for some clients, and off for others. But I can't see anywhere to configure this, or I'd certainly switch it on for all.
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Finance Dept commented
Absolutely!
Why remove something that is really useful..
Usual Xero process I'm sad to say -
tom holdich commented
yes please! I too have just been caught out by an invoice mysteriously not reaching a customer (or so he says!) and I couldn't prove that the invoice had been sent...
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Peter Ricciardiello commented
Added my vote and also sharing my frustration over losing that feature when being pushed to use the "NEW" invoice entry page.
In my case, I use this option to ENSURE the Xero email system is working properly and that if I receive the invoice via email, so did my customers.
edit: just noticed it has been over a year since this "idea" was listed. Wow...
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David Swallow commented
Agree critical this feature is re-instated
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Pete Sheehan commented
Why fix something that wasn't broken? Someone justifying their job? This needs to be fixed..more buttons to push now...and send a copy to me has to be remembered every time...nothing saved here...just unnecessary changes. Have to switch back to good classic invoicing
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Ashley Searle commented
I agree with the others, Switching back to the old invoicing version until this is an option
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Simon Ager commented
Since switching to the new invoicing format, not having "send me a copy" as a default setting has caught me out a couple of times now, and is absolutely infuriating since it's also not possible to see emails sent in "show history & notes". I can't understand how it was not a feature transferred across from the old invoicing format.
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Maria Evans commented
Please reinstate the option to automatically select 'Send me a copy' under the new invoicing format. It is such a basic but super useful feature which saves a lot of time when doing a run of invoices.
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Sally Blewett commented
Agree with the others. Going back to the old format until the problem is fixed.
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Sally Blewett commented
Why was this discontinued? Such a simple but essential tool to make the process nice and efficient. Of all the unwanted extras Xero comes up with, why oh why have they removed something that we ACTUALLY want and use. Doh!!
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Samantha Dredge commented
This is a really simple but important feature. As I use this so I have a record & can easily forward copies to my colleagues when doing clients bookkeeping & year end accounts.
OR if a client says they never recevied an invoice I can resend the email with the invoice to them with the orgibnsal sent details.I know a lot of our clients use this feature too.
Please add this to the new invoicing
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Brandon Cox commented
Why was this feature removed? This is asinine. I'm switching back to classic invoicing until this is resolved. This is a key feature I use to track communications with clients. It also creates a documentation trail which I require for contracts.
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Liane Kemp commented
PLEASE reinstate this. I can't understand why it has been omitted from the new invoicing format. Like others, I have tried the new format but have gone back to the old one, hoping that this can be resolved before you discontinue the old invoicing format.
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Glenn Ursino commented
such a basic feature. Would also be nice if I could have it send to an email address other than my login account.
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Christopher Costi commented
This was already automatically selected (remembered ) in the old the invoice system .
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Rob Caplan commented
Please add this as an option
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Greg Monahan commented
don't like the new invoice system at all, its far less efficient. more buttons to select, and where do I find the "send copy to me option"?
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Jo-anne Goff commented
Searching how I can set the "send me a copy" as a default so I don't have to try and remember to tick this box every invoice. Are you kidding that this can't be changed in the default settings.
Some parts of the new invoicing are good - but I prefer the old version. I seem to be clicking on a lot of extra boxes to do the simple tasks with the new version. Xero - you have not won me over.
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Donna Anthony commented
Please put this default back into the invoicing. I sent 20+ invoices at a time. It's unlikely I will remember to select "send to myself" 20+ times in a morning. Especially since I've not had to do this before.
I also much prefer the classic layout. I wanted to like the new layout, but I don't love it.