Bills: Allow sales refunds / invoice overpayments to be returned via batch payment files
Being able to add sales refunds to a bank payments list.
Is there a way in which sales refunds (for example, a customer overpays an invoice and therefore a refund is required for that customer) can be recorded but also added to the payments list so that when a payment batch is made it can be picked up as part of the batch payment?
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Vicky Fairchild commented
I agree. We often have to refund in bulk after annual reconciliations are performed and currently have to process refunds individually. We would love to have the ability to create a refund batch from sales credit notes in future.
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Jennifer Hall commented
I record the overpayment to a suspense account (set up as a bank account to receive and pay from), then create a bill in the supplier's name for the amount of the refund which is allocated to the suspense account. The refund (now as a bill) can be selected and paid in a batch.
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Louise Rosewarne commented
This would be extremely helpful
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ICJP Admin commented
I agree this would be most helpful