Xero central | My cases - Ability to search previous cases
Being able to search prior support cases via a 'search' function would be very time saving. The process of scrolling through prior cases is very time consuming.
Searching only by Open/Closed cases isn't overly useful.
4
votes
Kirsty O'Gorman
shared this idea
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Petra Luck
commented
This would be extremely helpful.
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Anita Wildman
commented
There is currently no ability to search your own support cases, which means I am scrolling through cases trying to find a prior support case that may still be relevant (and avoid me needing to contact support again).