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Invoicing - Return to the Awaiting Payment screen after adding a customer payment

Previously when making a payment once you added the payment it took you back to the awaiting payment screen (where it showed the name just paid and give you the option to send a receipt) now it takes you to the paid screen. This is a real pain when you are doing eft receipts for multiple clients.

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Lyn Buckby shared this idea  ·   ·  Report…  ·  Admin →
delivered  ·  AdminKelly Munro (Community Manager, Xero) responded  · 

Hi everyone, completely understand the logic and why you'd want to be returned to this screen once applying a payment. Our team have released an update so you'll now find you're taken to the Awaiting Payments list once a payment is applied to an invoice in new invoicing. Thanks for all sharing with us, here.

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  • Nilu King commented  ·   ·  Report

    Couldn't agree more! it's super frustrating when you are dealing with few payments but it's just terribly painful when it's high volume of payments and having to constantly change the tabs. This is why I'm still using the classic version.

  • Rachael Webb commented  ·   ·  Report

    Really hope this will be fixed shortly - it's a daily pain in the butt.

  • Jean Sutherland commented  ·   ·  Report

    In Classic Invoicing when you record a payment against an invoice the screen flips back to the Awaiting Payment tab which I prefer. In New Invoicing it flips back to the Paid tab.

  • Cindy Kofile commented  ·   ·  Report

    TOTALLY AGREE! It is a PAIN IN THE BUTT to have to go back to the customer invoice activity screen from the general invoice screen. This should be an EASY fix.

  • Denise Lynch commented  ·   ·  Report

    When adding a customer payment, why does this now open in a new window and then once completed it now takes you to the 'paid' tab! Take me back to awaiting payment! Why are so many random windows popping open!