Customer Statement - Show links to credit notes
Please can the hyperlinks to Credit Notes appear on the statements of customer accounts? We have so many queries to send credit notes after statements are sent out because there is no hyperlink to it on the statement, time consuming and unnecessary.
5
votes
Jennifer Falconer
shared this idea
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Julie Gilchrist
commented
Credit notes can be standalone, issued independently, not linked to a specific invoice. These are often used for customer goodwill, refunds, or adjustments unrelated to a specific invoice. It would make complete sense that there would be a link to the credit note via the statement.
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Christine Noske
commented
Couldn't agree more and can't understand why this isn't available now.