GoCardless Single Payments for Monthly DD Customers
Our clients are on monthly direct debit and expect to see one payment on their selected payment date. Currently there are multiple payments being collected on the same day and customers are telling us this isn't ideal. We connected Xero in this way to promote automation but this seems to be at the sacrifice of good customer facing benefits.
What we would like to see is an option in the customer financial information section to tell the system that the client is on monthly DD and that one single payment is taken on their preferred DD date for all invoices raised and falling due within the relevant period.
2
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Natalie Faulkner
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