AU Payroll - Access to payroll reports when downgrading subscription
You should allow current subscription holders the ability to create reports on all of their data. At the moment if you stop employee staff and therefore downgrade your subscription, XERO removes all payroll reports. So when you need to print a report you cannot without changing your subscription to include payroll again, even they you don't need to pay employees. It costs you a 30 day subscription to print one report. This is a big fault and something I can do in MYOB. Please fix this madness.
Ben Seekamp
shared this idea
Hi team, with payroll now accessible on all Business plans unless moving to a Partner plan, even if you downgrade plans for a smaller number of employees your access to Payroll reports will continue.
We want to be upfront that we'll no longer be accepting ideas about Xero pricing plans or plan structures on Xero Product Ideas. We cannot make commitments to ideas of this nature. Your feedback here has all been shared with our team.
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Li Chen
commented
Agreed! I think Xero should allow user to access the historical payroll reports.
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Jonathan Pavlou
commented
This issue needs to be addressed ASAP. I have a client whose payroll occurs in 3 months of the year, once downgrading the subscription I cannot access the employees records (i.e. TFN etc).