New Invoicing - Selecting Print to trigger autosave
Packing Slips need to print what is on screen. Xero how about you create a rule to check what is in the Packing Slip fields and make sure what is going to print also matches. Don't expect the users to have to check what they are printing actually comes out of the printer correctly.
This is the response I got from my Trouble Ticket on this issue today, which suggests the users "wait a few moments to allow the auto save to complete."
New invoicing is very frustrating, why should we have to wait for something that works perfectly well in Classic Invoicing? Please get this fixed.
Here's the response you sent to me today:
Hi Rachel,
Thank you for reaching out about the issue you're experiencing with packing slips in the New Invoicing feature. I appreciate you bringing this to our attention.
I understand your concern regarding the auto-save feature and its impact on printing packing slips. Let me explain how auto-save works in Xero:
The auto-save feature in Xero is designed to save your work automatically as you make changes. This helps prevent data loss and ensures that your information is continuously updated. However, the auto-save process does take a moment to complete, which means there can be a slight delay between when you enter information and when it's fully saved and ready for printing.
Unfortunately, we can't make the auto-save process quicker without potentially compromising its reliability. However, to ensure that everything prints correctly, you can take the following step:
After entering all the information for your invoice or packing slip, wait a few moments to allow the auto-save to complete.
You can then manually trigger a save by clicking on any field in the invoice or by navigating to another section of Xero and then back to the invoice.
Once you've done this, you can proceed with printing, and all the information should be included.
I understand that this extra step may add some time to your process, and I apologize for any inconvenience this causes. If you feel strongly that this is an area for improvement, I encourage you to submit your suggestion to Xero Product Ideas. Our product team regularly reviews these ideas for potential future enhancements.
We always appreciate feedback from our users as it helps us improve our product. Thank you for your patience and understanding as we work to provide the best possible experience for all our users.
If you have any further questions or concerns, please don't hesitate to reach out.
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