Settings and activity
14 results found
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1 vote
Rachel Osborn
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2 votesRachel Osborn
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34 votes
An error occurred while saving the comment Rachel Osborn
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3 votes
Sorry to hear you don't like this feature, Richard. We've heard from others that this helps them get a better picture of what their invoices will look like when sending to a customer and enables them to make changes on the fly without having to preview or send a copy to themselves first.
Appreciate it might not be everyone's cup of tea and while we don't have any plans for removing this atm, we'll get a sense of the interest through the idea here.
An error occurred while saving the comment Rachel Osborn
commented
When I send an invoice in the new invoicing I'd like to be able to turn off the additional steps you've added when sending.
I don't need to see a pop up of my template letter and the invoice again, after I've just checked it and want to send it.
These seem unnecessary steps for me, so I'd like to be able to turn the feature off.Rachel Osborn
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11 votesRachel Osborn
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14 votesRachel Osborn
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7 votesRachel Osborn
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39 votesRachel Osborn
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64 votesRachel Osborn
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782 votes
Hi team, now in 2025 and many here will have received our recent communication leading up to the retirement of classic invoicing on 27 Feb this year.
We’re continuing to work hard on delivering more features within new invoicing that’ll help most in your workflow.
Thanks for staying engaged with us on changes that’ll help you through the idea here.
To give an update on recent deliveries that positively impact some of you that have shared on the idea here. Late last year we released improvements to the issue and due date fields so you can now use all the date entry shortcuts that were available in classic, and we made it simpler to access the date picker. We also updated the Files attachment modal so you can now drag & drop files anywhere on the page, and when you use tracked inventory you can see the number of items…
An error occurred while saving the comment Rachel Osborn
commented
Please please please have Tracked Inventory put back into your new Invoicing so that we can Beta Test it before you force us all into the new invoicing which is truly not an improvement in any way and I don't know how you can feel proud of what you are doing quite frankly.
Many thanks
RachelAn error occurred while saving the comment Rachel Osborn
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I am trialing your new invoicing and every time I do, I wonder who in the world you have working for you to make changes that create more key strokes and therefore take more time to process and potentially create errors.
I am just sending invoices out to be paid - your screen says they are awaiting payment. They can't be awaiting payment as they haven't been sent. So, please change this.
Then if you chose send an invoice, please send it. Don't bring up another page that you then have to hit send invoice on again to send it. A complete waste of time and effort.
It makes me laugh when your GM releases a press release on our data saying we need to work smarter not harder in NZ to get efficiency gains and yet you continue to make changes that create more work and take longer to process??
Rachel Osborn
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48 votes
Thank you to everyone that contributed to the teams research in this space. We wanted to share that discovery for bulk updating stock quantities has been greatly insightful and we're pleased to share that we are moving forward to develop a solution.
We'll shift the idea to working on it as development begins, and as this moves along we'll return when there is more opportunity for you to get involved.
Rachel Osborn
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8 votesRachel Osborn
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51 votesRachel Osborn
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An error occurred while saving the comment Rachel Osborn
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The new packing slip is very ugly visually and has incorrect information on it.
There is a box around the address which is unnecessary, can you please remove this to keep the packing slip looking clean.Invoice Date - is incorrect, this is a packing slip so just needs to say "Date".
In the description if you don't add a quantity it's incorrectly showing a quantity value of 0.00, again making the packing slip unnecessarily busy and visually ugly.
Thanks for your attention to this.
Regards
Rachel -
14 votes
An error occurred while saving the comment Rachel Osborn
commented
In the New Invoicing when you print a Packing Slip, it isn't populating the address from the contact details. So, we just need the address that is saved in Contacts to populate the Packing Slip, rather than leaving it blank.
Many thanksRachel Osborn
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This is entirely frustrating Xero - I sit at my desk daily and try not to get wound up by who ever at Xero is leading these changes as they are so unhelpful and I wonder what planet they are on quite frankly. You guys need people who actually use Xero to be the ones leading the charge for change and no one else.
Please put the functionality that is currently available in Classic back to note the Payment Date in history. Everyone needs to know when a late bill is going to be paid to run their business's, why you would remove this function I do not know. And please if you have put it somewhere else please let me know where. As you are creating more work for us all to figure out "work arounds" for something that was very easy to accomplish. You are also making us less productive.
Please leave Classic Invoicing as an option for those who prefer it. Grandfather it out if you must but those of us who have used it clearly prefer it to the mess that you have created for us as users with this new version.
Many thanks,
Rachel