Settings and activity
15 results found
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1 vote
Thanks for your feedback, Rachel. I've passed this onto our product team.
We don't have any plans for changing the placement of the JAX icon atm, but it'll be good to get a sense from the community that also feel this way, here. We're keeping a close eye on feedback, and I'll let you know if there's any news to share with you here.
Rachel Osborn
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56 votes
Hi everyone, we appreciate your engagement with us about Just Ask Xero(JAX) and concerns shared on the data this model uses.
To confirm the LLMs are not trained using any Xero data. The AI behind JAX uses LLMs available from commercial vendors like Microsoft, Google and Amazon, (we have commercial agreements that prevent them from training their models with our customers data), as well as proprietary technology, JAX Assure, that works in concert to support accuracy and security.
JAX is currently in beta - Once your organisation is invited to opt-in to the beta, you can trigger the opt-in buy sending JAX a message in the pop-up window of your dashboard.
However, if you’re not interested in using JAX, don’t send a message, and the assistant won’t be activated. You can also dismiss the pop-up using the 'x' in the top right corner. You'll be prompted once more and can…
Rachel Osborn
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2 votesRachel Osborn
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2 votesRachel Osborn
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55 votes
An error occurred while saving the comment Rachel Osborn
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4 votes
Sorry to hear you don't like this feature, Richard. We've heard from others that this helps them get a better picture of what their invoices will look like when sending to a customer and enables them to make changes on the fly without having to preview or send a copy to themselves first.
Appreciate it might not be everyone's cup of tea and while we don't have any plans for removing this atm, we'll get a sense of the interest through the idea here.
An error occurred while saving the comment Rachel Osborn
commented
When I send an invoice in the new invoicing I'd like to be able to turn off the additional steps you've added when sending.
I don't need to see a pop up of my template letter and the invoice again, after I've just checked it and want to send it.
These seem unnecessary steps for me, so I'd like to be able to turn the feature off.Rachel Osborn
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13 votesRachel Osborn
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14 votesRachel Osborn
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9 votesRachel Osborn
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41 votesRachel Osborn
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74 votesRachel Osborn
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54 votes
Thank you to everyone that contributed to the teams research in this space. We wanted to share that discovery for bulk updating stock quantities has been greatly insightful and we're pleased to share that we are moving forward to develop a solution.
We'll shift the idea to working on it as development begins, and as this moves along we'll return when there is more opportunity for you to get involved.
Rachel Osborn
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8 votesRachel Osborn
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56 votesRachel Osborn
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An error occurred while saving the comment Rachel Osborn
commented
The new packing slip is very ugly visually and has incorrect information on it.
There is a box around the address which is unnecessary, can you please remove this to keep the packing slip looking clean.Invoice Date - is incorrect, this is a packing slip so just needs to say "Date".
In the description if you don't add a quantity it's incorrectly showing a quantity value of 0.00, again making the packing slip unnecessarily busy and visually ugly.
Thanks for your attention to this.
Regards
Rachel -
15 votes
An error occurred while saving the comment Rachel Osborn
commented
In the New Invoicing when you print a Packing Slip, it isn't populating the address from the contact details. So, we just need the address that is saved in Contacts to populate the Packing Slip, rather than leaving it blank.
Many thanksRachel Osborn
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This is entirely frustrating Xero - I sit at my desk daily and try not to get wound up by who ever at Xero is leading these changes as they are so unhelpful and I wonder what planet they are on quite frankly. You guys need people who actually use Xero to be the ones leading the charge for change and no one else.
Please put the functionality that is currently available in Classic back to note the Payment Date in history. Everyone needs to know when a late bill is going to be paid to run their business's, why you would remove this function I do not know. And please if you have put it somewhere else please let me know where. As you are creating more work for us all to figure out "work arounds" for something that was very easy to accomplish. You are also making us less productive.
Please leave Classic Invoicing as an option for those who prefer it. Grandfather it out if you must but those of us who have used it clearly prefer it to the mess that you have created for us as users with this new version.
Many thanks,
Rachel