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  1. 62 votes

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    Thanks for feeding back on the Client search, Carey. The way that search works for the new client list experience is a little different to the older experience, and partial matching is not a feature with this new search.

    While it's not in our roadmap atm, our team are keen to stay close the support this idea receives and will consider in future planning. I'll share if there are any updates here.

    Rachel Osborn supported this idea  · 
  2. 692 votes

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    Hi community, thank you for all the engagement and we can see the growing interest in improvements to help simplify your view of information on the new Homepage and navigate important information and insights with more ease.

    Right now, our team have a few pieces of work underway intended to help with some of the pain points that have been raised here these include:

    • More options for the sizing of widgets so you can reduce these frames and better position this information on your screen
    • More customisation of information within a widget like being able to remove visuals
    • Improving the experience of moving widgets when editing the homepage to make it more obvious when dragging and dropping them to different positions on the page

    We’ve also roadmapped further changes for later this year, once everyone is on the new experience. I’ll share more updates as we progress.

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    Rachel Osborn commented  · 

    Please put back the ability to scroll down the page which allows us to add and place the widgets where we want them visually.
    Many thanks

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    Rachel Osborn commented  · 

    Ironically, I have had to delete useful widgets I've always had on my Homepage because I can't lay it out the way I want to see it now, so I have less information available to me.

    Please stop making senseless changes and listen to your cusotmers.

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    Rachel Osborn commented  · 

    Please allow us to size the new widgets so we can determine our layout.

    I don't love this new look - way too busy for me but with everything else you push on us I will have to get used to it, as you keep taking choice away from your customers.

    I prefer the current version which is very clean and easy to navigate.

    I am not a fan of Xero I have to say.

    Rachel Osborn supported this idea  · 
  3. 1 vote

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    Thanks for your feedback, Rachel. I've passed this onto our product team.

    We don't have any plans for changing the placement of the JAX icon atm, but it'll be good to get a sense from the community that also feel this way, here. We're keeping a close eye on feedback, and I'll let you know if there's any news to share with you here.

    Rachel Osborn shared this idea  · 
  4. 2 votes

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    Rachel Osborn shared this idea  · 
  5. 2 votes

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    Rachel Osborn shared this idea  · 
  6. 88 votes

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    Rachel Osborn commented  · 

    This is entirely frustrating Xero - I sit at my desk daily and try not to get wound up by who ever at Xero is leading these changes as they are so unhelpful and I wonder what planet they are on quite frankly. You guys need people who actually use Xero to be the ones leading the charge for change and no one else.
    Please put the functionality that is currently available in Classic back to note the Payment Date in history. Everyone needs to know when a late bill is going to be paid to run their business's, why you would remove this function I do not know. And please if you have put it somewhere else please let me know where. As you are creating more work for us all to figure out "work arounds" for something that was very easy to accomplish. You are also making us less productive.
    Please leave Classic Invoicing as an option for those who prefer it. Grandfather it out if you must but those of us who have used it clearly prefer it to the mess that you have created for us as users with this new version.
    Many thanks,
    Rachel

    Rachel Osborn supported this idea  · 
  7. 4 votes

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    Sorry to hear you don't like this feature, Richard. We've heard from others that this helps them get a better picture of what their invoices will look like when sending to a customer and enables them to make changes on the fly without having to preview or send a copy to themselves first.

    Appreciate it might not be everyone's cup of tea and while we don't have any plans for removing this atm, we'll get a sense of the interest through the idea here.

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    Rachel Osborn commented  · 

    When I send an invoice in the new invoicing I'd like to be able to turn off the additional steps you've added when sending.
    I don't need to see a pop up of my template letter and the invoice again, after I've just checked it and want to send it.
    These seem unnecessary steps for me, so I'd like to be able to turn the feature off.

    Rachel Osborn supported this idea  · 
  8. 25 votes

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    Rachel Osborn supported this idea  · 
  9. 14 votes

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    Rachel Osborn supported this idea  · 
  10. 10 votes

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    Rachel Osborn supported this idea  · 
  11. 45 votes

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    Rachel Osborn supported this idea  · 
  12. 93 votes

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    Rachel Osborn supported this idea  · 
  13. 72 votes

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    Rachel Osborn supported this idea  · 
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    Rachel Osborn commented  · 

    The new packing slip is very ugly visually and has incorrect information on it.
    There is a box around the address which is unnecessary, can you please remove this to keep the packing slip looking clean.

    Invoice Date - is incorrect, this is a packing slip so just needs to say "Date".

    In the description if you don't add a quantity it's incorrectly showing a quantity value of 0.00, again making the packing slip unnecessarily busy and visually ugly.

    Thanks for your attention to this.

    Regards
    Rachel

  14. 16 votes

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    Rachel Osborn commented  · 

    In the New Invoicing when you print a Packing Slip, it isn't populating the address from the contact details. So, we just need the address that is saved in Contacts to populate the Packing Slip, rather than leaving it blank.
    Many thanks

    Rachel Osborn supported this idea  ·