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E-Invoicing - Additional Tracking Categories for Malaysian E-Invoicing users

MY e-invoicing requires a tracking category in Xero. As we have clients which requires 2 tracking categories for their businesses, it is impossible to free up 1 tracking category for e-invoicing. Please look into this matter by considering adding a new tracking specific for e-invoicing.

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Chow Sook Mun shared this idea  ·   ·  Report…  ·  Admin →
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Gaining Support  ·  AdminKelly Munro (Community Manager, Xero) responded  · 

Hi team, we appreciate the appetite in this idea for being able to add more tracking categories to suit the needs of eInvioicing in Malaysia. We want to be open that while we have improvements planned for eInvoicing in Malaysia, increasing tracking categories isn't in our plans right now.

I understand some in the conversation here may already be doing this however to highlight for others - Right now, if you use a Tracking category for this purpose you can also look to add a default tracking to a contacts record which may help with auto assigning these codes for customers you trade with frequently.

We will continue to watch the interest through this idea closely, and share if there are any updates.

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  • Chin Fatt Young commented  ·   ·  Report

    Xero please look into this issue! we need the tracking categories.

  • Chow Sook Mun commented  ·   ·  Report

    Please help to increase the tracking category soonest possible as 2 isn't enough.

  • Catherine Min Choo Voo commented  ·   ·  Report

    we have a lot clients facing the same issue! xero team please look into it or else they are looking for alternative!

  • Shirley Chei commented  ·   ·  Report

    Hi Xero team,

    Our company also facing the problem as mentioned above, we've maximized the usage of 2 tracking categories (to fulfill our company accounting reporting) and lack of tracking category for E-Invoice purpose.

    Would be appreciated if Xero can consider opening up / offer additional tracking categories to solve our problem. Otherwise, user whose facing this issue are not able to use the Invoici features to stay compliance with LHDN requirement.

    Thank you!

  • YK See Tho commented  ·   ·  Report

    Include a tracking order under inventory/product items. For e-invoicing in Malaysia, a classification code must be tagged to each product items when issuing the bill. This is mandatory as the e-invoicing would need to be validated by the tax authorities. Including this classification code simplifies the coding for each product items and this would avoid running into errors during validation with our tax authorities.

  • Emily Mok commented  ·   ·  Report

    Hi Xero Team,

    With the implementation of e-Invoicing in Malaysia, we understand that Xero has updated the product to help users comply with this requirement in Malaysia.

    It is also our understanding that MyInvoisClassification requires its own tracking category for the default values to be populated from Invoici. However, Xero only allows a maximum of 2 tracking categories and these are already in use.

    Complying with LHDN's e-invoicing requirements is critical to our business. We kindly ask that Xero considers the need to add an available tracking category as a priority to help their Malaysian customers stay compliant with the requirements.

    Thank you.