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  1. Could we please have an option to add a second emergency contact for our employees.

    Currently when creating a new employee we only have one space for an emergency contact. However, in the case of an actual emergency only one contact may not be enough, a second contact gives a much higher chance of being able to get in contact with someone.

    2 votes

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    0 comments  ·  Payroll  ·  Admin →

    Hi everyone, thanks for the idea and support here.

    We appreciate being able to easily add a secondary emergency contact to the details tab of the employee record is important to you. 

    Atm, you could use the notes tab to add a new note to the employee record and include the details in here.

    To be open we don't have direct plans for making this change within the details tab any time in the near future. 

  2. Xero payroll ~ To have additional setting to include end date for employee when resigned so that the employee will not appear in pay run.

    1 vote

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    0 comments  ·  Payroll  ·  Admin →

    Thanks for your suggestion, Lynn. There are no plans to streamline ending employment or adding employee end dates for our Global Pay Run product.

    Currently, you can archive the employee’s contact in Pay Run - This way the contact won't appear in future pay runs, but you can still access their payment history.

    Pay run is a lightweight, simple payroll tool for paying a few employees in your base currency, as well as running pay reports and managing basic employee information. If you need a more full-featured payroll experience in the global version of Xero, we'd recommend checking out payroll app partners.

  3. For NZ Users, when an employee has opted out of Kiwi Saver (which is confirmed by the tax dept) change the Xero description from "Not eligible" to "Opted Out of Kiwi Saver".

    This would have saved me a lot of time and your Team there answering this question :-).

    1 vote

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    0 comments  ·  Payroll  ·  Admin →

    Hey Rachel, thanks for submitting this idea!


    The team have confirmed that for employees who have opted out, they should be set up as "Automatically enrolled" then "Opt Out" with their opt out date, rather than selecting "Not eligible".


    This matches to the available KiwiSaver options through IR.


    As such I'll be shifting this one to 'Not planned', but if the advice from IR changes, we'll update the update the settings accordingly!

  4. CANADA : Payroll Tracking Categories. I would like to be able to assign a category to individual employees or their hours worked. We have different projects and it is important to be able to see how the salaries are divided amongst the projects.

    1 vote

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    0 comments  ·  Payroll  ·  Admin →

    Hi Victoria, we don't currently have a specific version of Payroll for Canada. 

    It’s not possible to use tracking in Xero Pay Run. Pay Run in Xero is very simple and is designed for organisations that have a very small number of employees and uncomplicated recurring pay runs. 

    An option could be to apply tracking to their payroll expenses by entering manual journals 🙂

  5. Integrate XERO accounting with Bayzat (UAE) for payroll processing.

    1 vote

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    0 comments  ·  Payroll  ·  Admin →

    Hey Aparna, thanks for your idea!


    As this is more of a suggestion for Bayzat, I'll be shifting this to 'Not Planned'. 


    At Xero, we have an open API, which means anyone can develop an app or integration for the product, without providing us documentation.


    If you'd like to see your HR or scheduling software integrate with Xero, I'd recommend reaching out directly to their team 😊

  6. The UK Payroll API does not allow payslips to be updated as it does in AU/NZ.

    Enabling it like it is in NZ would allow all UK users to be able to upload Earnings/Deductions/Reimbursements/Accruals to the payslip electronically and save massive amounts of time.

    4 votes

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    1 comment  ·  Payroll  ·  Admin →

    Hi community, sorry we haven't caught this one earlier! Having a deeper read, this idea is actually best suited to our developer community.


    I've had a quick look and found this similar idea, that you can join and support 🙂


    To help others find the best idea to add their interest to, we'll close this one off. Thanks!



  7. Under the new STP Phase 2 screens there is no-longer options on the 'Tax' tab to select Working Holiday Maker, rather just 'Australian resident' and 'Foreign resident'.

    I understand on the 'Employment' tab you now need to make this selection, however, I've already had many users reach out confused thinking they need to select 'Foreign Resident' now.

    My suggestion is to do one of the following:

    1. Add Working Holiday Maker as an option and have it link back to the Employment tab if selected.

    2. Add a text note in the 'Tax' tab section explaining the requirement to return to the…

    1 vote

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    0 comments  ·  Payroll  ·  Admin →

    Hi Kielan, thanks for the idea. While we appreciate your feedback for where to select Working holiday maker, we want to be upfront that we don't have direct plans for making these changes in the foreseeable future.


    As you’ve mentioned there is a placement to accomplish what you're asking here by selecting Working holiday maker in the employment tab under Income type.

  8. I just updated the employees to STP2 and it has gone from a nice clean format where I can view everything at a glance to a horrible, lots-of-white-space, format now where I have to continuously scroll down to see the information. This new format looks terrible and creates more work for the user! This includes both the timesheet approvals page, and the Employee information tax / employment info pages.

    1 vote

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    0 comments  ·  Payroll  ·  Admin →

    Hey Rachael 👋 thanks for sharing this suggestion.


    To be transparent, we have no plans to revert the changes made to the Payroll screens.


    These updates are part of “Building on Beautiful”, the work we’re doing to improve the foundations.


    As every part of Xero starts to look and feel the same, it will be easier to make other important changes.


    These improvements have already allowed us to deliver highly requested features such as Payroll History, and support for STP2.


    You can read more about that on our ‘Building on Beautiful' page.

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