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  1. An Employee's payslip gives the current pay period earnings, deductions and net take home pay. It's missing YTD earnings and deductions information on a payslip. Please consider including the same in your future updates. Thanks, We are a Canadian based business.

    3 votes

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    1 comment  ·  Payroll  ·  Admin →
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    Hi community, we’re making some changes to Global Pay Run to help you manage your payroll more effectively;

    - From 23 July 2025 Global Pay Run will become read-only. You'll still be able to see all your past payroll information, however you will not be able to process any new pay runs after this date. 

    - Global Pay run will be retired after April 2026, at which point you'll no longer be able to access pay run. 

    We appreciate your input on how we can improve Xero for you, however with this change coming we don't have any plans to further develop Global Pay Run, and will move any ideas related to this on the site to Not planned. 

    If you're from a region where we offer dedicated payroll products (AU, NZ and UK) specifically designed for your regions unique requirements, you may want to explore transitioning to Xero

  2. Hiding Voided Pay Run from showing on the Main Pay Run Page.

    It will be great to have a functionality that allows you hide payruns that have been voided from showing on the main payrun list.

    When approved payruns cannot be edited, the only option is to void and create a new one. If a functionality can allow editing approved pay run, then there will be no need. But now, we need to have a function to hide the voided payruns.

    A screenshot has been attached for clearer understanding for voting and implementation.

    2 votes

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    0 comments  ·  Payroll  ·  Admin →
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    Hi team, we appreciate your feedback and sharing how this idea could benefit your business. However, as you may have received recently communication of - We’re making some changes to Global Pay Run to help you manage your payroll more effectively;

    - From 23 July 2025 Global Pay Run will become read-only. You'll still be able to see all your past payroll information, however you will not be able to process any new pay runs after this date. 

    - Global Pay run will be retired after April 2026, at which point you'll no longer be able to access pay run. 

    This means that we don't have any plans for further development of our Global Pay Run product, and will move any ideas related to this on the site to Not planned. 

    If you're from a region where we offer dedicated payroll products (AU, NZ and UK) specifically designed for…

  3. When payrun is done in Xero, the payroll payment file will be automatically sent to the bank (without authorisation). This could save the time of exporting payment files and import payment files to the bank.

    1 vote

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    0 comments  ·  Payroll  ·  Admin →
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    Hi Sung Tak, appreciate you raising this with us however we want to be upfront that we don't have any plans around this. This process requires user input as a means of validation. If automated it could cause issues when making corrections to pay runs, or if a pay run was accidentally posted.

  4. As a small business it is hard when employees take time off when sick especially with 10 days now. We have an incentive in our contract to either roll these over or cash them up however this is not available through Xero.

    1 vote

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    0 comments  ·  Payroll  ·  Admin →
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    Appreciate you sharing detail and why you'd like a cash up option with us here. Being open, as this is more specific to your business(not regulatory) we don't have plans for adding a cash up option within NZ Payroll.

    However, there are currently two ways you could achieve this within Xero Payroll today

    1. Leave the Sick Leave maximum to accrue value as nil this will allow an indefinite roll over of sick leave
    2. If you're wanting to cash up then enter a sick leave request for a single day and enter the total value of a week to cash up with a description of cash up

    We hope this can meet the needs you're after in recording cash up for sick leave. Thanks

  5. Update details for STP2
    I would like to be able to select all employees and update these details in bulk rather than having to do them individually which is time consuming especially when you have a large number of employees.

    4 votes

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    0 comments  ·  Payroll  ·  Admin →
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    Hi community, we appreciate the original raising of this idea some time ago. To be open, with STP2 now released and majority of organisations having already updated their employees we want to be upfront we don't have plans for making this change.

  6. I cannot be the only Global Platform user that has now been waiting for basic payroll feature improvements in the Global version for over 4 years now.

    Critical features that are not available include:
    - Ability to add logo and YTD balances on pay slips
    - Template payroll emails when sending pay slips (have to type it every time now)
    - Timesheet option that syncs / built into payroll. Or at minimum an import option.
    - Holiday / sick pay / leave tracking
    - Basic employee portal for them to view pay slips and leave balances, and basic core info…

    2 votes

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    0 comments  ·  Payroll  ·  Admin →
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    Hi everyone, thanks for the idea and support here. We appreciate all the valuable feedback and ideas shared regarding Global Pay Run.

    To be open and upfront we don't have direct plans for making changes within the Pay Run feature in the foreseeable future.

    You may like to look into connected apps for a payroll solution that could suit your business.

    We'll be sure to let you know if there's any change around this.

  7. At the moment, inside an individual's payslip/pay run, the button options are 'save', 'save and next' and 'close'.

    A button for 'save and close' would be ideal when only one or a few employees (not the whole batch) need to be manually viewed and edited. Instead, we need to click 'save', wait for the page to load again, scroll down and click 'close' to return to the pay run employee list.

    3 votes

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    0 comments  ·  Payroll  ·  Admin →
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    Thank you for your contribution and support on the idea.  We understand that the ability to easily save and close in one click would benefit your workflows, however to be upfront we don't have direct plans for making this change within the payslip in the foreseeable future.

    We appreciate this is not the news you’d hope to hear, but we'd like to be open and transparent with you on this, here. 

  8. Could we please have an option to add a second emergency contact for our employees.

    Currently when creating a new employee we only have one space for an emergency contact. However, in the case of an actual emergency only one contact may not be enough, a second contact gives a much higher chance of being able to get in contact with someone.

    2 votes

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    0 comments  ·  Payroll  ·  Admin →
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    Hi everyone, thanks for the idea and support here.

    We appreciate being able to easily add a secondary emergency contact to the details tab of the employee record is important to you. 

    Atm, you could use the notes tab to add a new note to the employee record and include the details in here.

    To be open we don't have direct plans for making this change within the details tab any time in the near future. 

  9. Under the new STP Phase 2 screens there is no-longer options on the 'Tax' tab to select Working Holiday Maker, rather just 'Australian resident' and 'Foreign resident'.

    I understand on the 'Employment' tab you now need to make this selection, however, I've already had many users reach out confused thinking they need to select 'Foreign Resident' now.

    My suggestion is to do one of the following:

    1. Add Working Holiday Maker as an option and have it link back to the Employment tab if selected.

    2. Add a text note in the 'Tax' tab section explaining the requirement to return to the…

    1 vote

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    0 comments  ·  Payroll  ·  Admin →
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    Hi Kielan, thanks for the idea. While we appreciate your feedback for where to select Working holiday maker, we want to be upfront that we don't have direct plans for making these changes in the foreseeable future.


    As you’ve mentioned there is a placement to accomplish what you're asking here by selecting Working holiday maker in the employment tab under Income type.

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