US Xero Payroll - Ability to delete or apply credits to 'old' bills to pay
I have multiple 2018 bills to pay generated from the US Xero Payroll feature that I can not delete nor apply credit memos to. Those were always "locked" bills. I've been trying to void or zero out these bills for years and apparently, there is no way to actually do this. I've spent hours with customer support to no avail. Please put something in place to allow users/me to accomplish this task. My AP bills are messy and my cash basis balance sheet is messy. Journal entries are not a solution as the bills will never go away using this method. HELP!
Marilyn Parham, CPA
shared this idea
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Morgaine Trine
commented
Everything Marilyn said I'm also experiencing. Not being able to delete bills completely throws off the balance sheet. It's especially infuriating because this is from a previous provider not handling the bills correctly and not cleaning them up within a timeframe where the bills could have been handled.