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  1. 582 votes

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    Hi team, back again to let everyone know that the recent changes in Bank Reconciliation page have now been rolled out to 100% of users. 🎉

    As mentioned in my last update this includes a bar at the top of the page so you can search and filter statement lines based on your preferred criteria, and the options to the right side of the Search enable you to set a date or amount range to help filter down your view.😁 You now also have the ability to view up to 50 unreconciled statement lines on one page - See our blog for more recent updates

    We thank you all for your contributions in this idea. I know there are some that are interested in still seeing the ability to sort from this view, and I wanted to share the new idea that's been raised where we'll begin to track this…

  2. We have the same blurb to add to every purchase order—please add the ability for this blurb to automatically populate each purchase order.

    1 vote

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    Hi Kelly, you can add this information using an advanced branding theme and customising the template in MS Word.

    For example you could add a text box with these delivery instructions, add your logo and make any other changes you'd like, before saving the file and uploading it back into your branding theme in Xero.

    When creating purchase orders you'd then select this branding.

  3. Please include the functionality of classic invoicing which allows Xero to suggest email addresses based on your previous contacts used. This is a key time saving feature in our workflow and one of only a few reasons we cannot transition over. This feature also appears to be impacting other users with a slightly different issue - https://productideas.xero.com/forums/939198-for-small-businesses/suggestions/47697284-new-invoicing-keep-the-previous-contact-when-usi

    5 votes

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    1 comment  ·  Admin →

    Hi team, sorry we didn't return to update you on the deliver of being able to keep the contact when copying an invoice with new invoicing.

    This was released a couple of weeks ago. Now when you copy an invoice to a new draft invoice you'll get the option to keep the same contact.

    It;s worth noting that while the contacts details will follow through to the new invoice for sending purposes. Defaults are not automatically applied - So, if you'd like contact defaults to be applied to the new invoice you'll need to remove the contact and then re-add in the new draft invoice.

  4. New invoicing add file from library

    85 votes

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    Hi everyone, we appreciate you engaging with us here and your patience while we got this developed in new invoicing. We have now released the ability to attach a file from your file library, and you'll see this option when you click 'Attach files' at the bottom of the invoice. Thanks

  5. Allocate Contact Groups from Contact Page

    At the moment you have to go into each individual contact to allocate a group, it would be beneficial to be able to allocate the group from the contact page.

    1 vote

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    You can add contacts to groups from the main Contact list page, Jane 😊

    Simply select the contacts you'd like to add to a group then click the Add to group option on the left header.

  6. When invoicing it should automatically add more lines as required rather than having to manually add extra lines.

    2 votes

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    Hi there 👋, like mentioned (Thanks Freya) when using new invoicing and you enter any data in the current line a new line will automatically be added below so you don't need to manually add new lines 🙂

  7. I get a monthly insurance bill for all my rental properties. Would like to associate the cost of each to the appropriate property.

    1 vote

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    Hi Coleman, this is possible with the use of Tracking. You could set up one of your tracking categories as properties and list each of your properties as an option. Then when you're entering documents in Xero you can assign each line of your bills, invoices and other document types to the property it relates. 🙂

  8. Having developed and managed both hardware and software development products for many years, Xero has the best product support I have seen.

    They are all very knowledgeable of the Xero product and the customers that continually moan at the short comings of a very poorly designed product.

    My advice, is to utilise the product support team to write the customer requirement specifications of the Xero product, using the Product Idea portal and the "competition" as the starting point of Xero 2.0. Then the development team can write the software and then let the product support team alongside Xero customers "test"…

    3 votes

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    Really do appreciate the feedback, David and it's great to hear you've had such good experiences with our Xero Support team.

    While we can't run every single feature that our product teams deliver through our support team, this is a very regular occurrence. Our product teams will often engage other teams internally to understand the pain points of users that they are trying to solve for and in many cases they may release features internally with Xero staff to test and feedback on features before they are released externally.

    Just as you noted there are also other measures of testing that our teams have in place to evaluate the performance of features before they are delivered.

    Our product teams will continue to evolve their thinking in how we test, and review features before they are released so we can build and deliver products that create positive customer experiences.

  9. 3 votes

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    1 comment  ·  Admin →
  10. Can we please bring back the 'add last items' for an invoice?
    This saved us A LOT of time on regularly customers.
    Not sure why it was removed.

    4 votes

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    Hi everyone, i can confirm that '+ Last items' is available when you add a contact in new invoicing and is shown beneath the contact name. The items added will be for the last invoice that was approved for that contact.

    The only exception here is if you have the Invoice only Draft role in which case this feature is not available.

    We're looking at slight improvement to where this is placed on the invoice to make it more noticeable. However, if you have the right permissions and still aren't seeing this option where you'd expect it to appear when invoicing, please raise a case with our team of specialists who have tools to get a closer look and see why this option mightn't be appearing for you. Thanks

  11. There is no reason to keep the previous bank holidays on every payslip.

    I can’t seem to get rid of previous bank holidays from showing on current/future payslips. Why are bank holidays from the Easter and the King's Coronation still appearing on payslips May 2023 onwards?? Doesn’t look very professional. This is all on the YTD earnings line. Why isn't there an option to remove it? Clients are not very happy.

    12 votes

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    3 comments  ·  Payroll  ·  Admin →

    Hi everyone, returning now a few weeks on from our last update, we’re going to move this idea to ‘Delivered’ with the change the team made to Payslip PDFs. We have now combined all previous earnings as one YTD line so that your employees only see the most relevant information 🥳

  12. Once a quote has been accepted by the client it would be great if that acceptance was reflected on the customer facing side of the quote. This would allow them to click on the original link sent to them to confirm that their quote is now reflected as "accepted" so for clients who manage multiple quotes and may have to refer back from time to time they are easily able to do so and have a record on their end that their booking (in our case) is confirmed.

    2 votes

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    Hi Caitlin, with the online quote link these are updated in real time. So if you send a customer a quote and it is accepted on their end this'll show on the online quote straight away.

    Similarly if the quote is marked as accepted from within Xero, it does take a refresh if the online quote if it's open at the time however it'll also show as accepted on the quote. 😊

  13. Have an option that allows you to drag and upload receipts from desktop

    5 votes

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    Hi team, we're going to move this idea across to delivered. As mentioned in my last update there are a few automated ways you could get your receipts into Xero.

    You can;

  14. Hi Guys, I'm not sure if this has been raised previously, but would like a payroll report that will detail employee salary changes and the date they changed.

    4 votes

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    1 comment  ·  Payroll  ·  Admin →

    Hey team, if you'd like to see a report that shows changes made to payroll such as salary changes, you can use the Payroll History report.

    It can be run for a specified date range and will show the date the changes were made, what the changes were, the employee affected and the user who made the changes.

  15. UK Payroll - need a summary report showing leave taken / remaining by employee for a given leave year - This is already available in AU payroll

    77 votes

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    14 comments  ·  Payroll  ·  Admin →

    Hi team, as an update to my last post, we have now rolled out the Leave Requests report in UK Payroll. This report lists the details for leave requested, approved and taken, for all employees or can be run for a singular employee, and will help when planning rosters or work schedules. Payroll Admins will be able to find and access it through the Reports Centre found in the Accounting menu. We're aware that the Leave Requests report does not meet all of the requirements as outlined in the comments of this idea, and we have created a new idea for a Leave Transactions Report. We will track interest of this idea and keep an eye on this separately, so please do join and support if this is of interest to you.

  16. Current volume limit is too low. I can't even run the account transaction report including all the account codes for the whole financial year. It's not ideal to run a few report and add together. Strongly recommend Xero increasing the volume limit for the report.

    2 votes

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  17. When managing the finances for rental properties it would be great if a default rate could be set up against the 'Account' for rent payments so that the Unit Price ie weekly rent, doesn't have to be entered each time (52 times a year)

    2 votes

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  18. It would be great if there was a way to create a new invoice from the Billable Expenses report.

    2 votes

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  19. Hi xero team, all my friends are recommended to use Xero for my small buisiness, its so easy to ure and so on, but i found so hard to established. i still couldn't able to link my bank account. this message comes up when i tried to link, see in the attached files.

    1 vote

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    Sorry to hear the trouble you were having with setting up, Ngawang. I hope you've managed to resolve this but if you still need any help our specialists at Xero Support will be happy to give you a hand. You can get in touch with them by clicking the Contact Xero Support option found at the bottom of most pages throughout Xero Central. We have some more pointers on getting help here.

  20. The account transactions report when exported no longer has bold headings and is difficult to read - please change back ASAP!

    2 votes

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