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  1. The edit contact format has recently been changed and I now have to click through multiple tabs to edit and view contact info. This is much more time consuming. I would like to be able to edit and view all contact info on one page.

    515 votes

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    Hi all, returning now a few weeks on from our last update, we’re going to move this idea to Delivered! ✅

    You'll now find a single page for editing contact details, with the added benefit of using the tab selections on the left panel to go directly to your chosen section on the contacts add/edit page.

    Again, thank you for all your comments here - we know this has been a highly anticipated feature for community. Your feedback helps us to continue to shape the future of contacts at Xero.

  2. Auto select option to attach a PDF copy of the sales invoice by default.

    Purpose: Save time having to manually tick the option to include PDF when sending an invoice in new invoicing

    358 votes

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    Hi everyone, returning now a few months on from our last update we're going to move this idea to 'Delivered' with the change the team made to default to include a PDF of the invoice when sending an invoice from Xero when using new invoicing.

    We understand there's a secondary need being asked within this one idea that we'd like to continue to gather feedback and support for and have sprung up a new idea for the ability to default include files attached to an invoice when sending from Xero - If this is what you're after please do join and add your support there too.

    A somewhat similar but slightly different need bought up by some is the ability to auto include specific files when sending from Xero - For example Terms & conditions that have been created as a separate file.

    You'll find this has been created by

  3. Ability to to show periods of bills that haven't been matched to a Xero project.

    Purpose: to confirm that all bills are being assigned to properly to Project.

    297 votes

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    Hi everyone, thanks for your patience. Ability to view bills that have not been assigned to a project is now live to 100% of users.
    To access this feature;

    • Click the 3 dot drop down menu from the Bills list screen
    • Select 'Bills not assigned to projects'

    You'll be taken to a page where you c an select the date range for viewing bills that have not been assigned to a project in your organisation, where you can then edit and assign each bill.
    Alternatively, go to Projects and select Add > Expenses from bill to get to the same screen.On a separate note - taking on your recent feedback I do want to confirm that this feature is limited to Bills at present and does not extend to Sales invoices.
    We understand the importance of being able to make use and understand dates associated to projects - We made…

  4. It would be nice if you could flip an invoice or a bill to a credit note of each kind. Sometimes when bringing in data from Hubdoc, a credit note will be pushed as a bill, so if you could basically hit a button to flip it the other way that would be great, same with invoices.

    244 votes

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    Thanks for all the interest on this idea, Community!

    You may already have seen on this idea, Hubdoc has rolled out support for automatic credit note detection.

    As mentioned by some here, when a credit note is detected by Hubdoc, all you'll need to do is review before publishing to Xero.

    Though there are suggestions for a direct button in Xero, based on this availability through Hubdoc, we're going to mark this idea as delivered.

    If you haven't already connected your organisation to Hubdoc, you can read more about it here.

  5. Ability to show date and time stamps, to see when the report was run.

    Purpose: This will help users to do their Audit Trail.

    242 votes

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    Hey community, thanks for your continued interest in this idea. Earlier this year we delivered some updates to reports, so that they’ll now show page numbers and date stamps when exported to PDF.

    This is an idea that was seeded by the community team when we launched Product Ideas back in 2022.

    The Product team has done some great work to address the original request but reading the commentary here, the scope of the idea has grown a bit since then!

    We’re confident that this release solves the original request so I’ll be marking this as delivered.

    There are additional improvements that have picked up some momentum in the comments: to make the date stamp toggle-able, and to extend the field to include time as well. To be open we don't have plans to progress these specific asks.

  6. Ability to have a notes section in the Contact’s record.

    Purpose: Users can easily add extra notes about their contacts.

    195 votes

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    Hi everyone, as noted in my recent update Additional notes for a Contact is now live to 100% of organisations.  A quick recap - You’ll find this new feature located at the bottom of the Contact details section, when adding or editing a Contact. It’ll be visible in the Add/Edit screen, and from the right panel of a Contact’s record.

    There are some asks through this idea that go beyond this release such as;

    If you're interested in these features please join and support them. It’d be good to get a refreshed sense of the interest in each. You're also welcome to start a new idea for additional functionality - Our product teams will bear these in mind as they continue to develop across Xero.  Thanks again for all contributing, and helping…

  7. Ability to set up standard week in Xero Payroll.

    Purpose: To make users easily calculate their employee’s wages. Especially for industries that run 7 days a week.

    186 votes

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    60 comments  ·  Payroll  ·  Admin →
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    Hi everyone, we’re pleased to share that we’ve now released working patterns to all UK organisations that use Xero Payroll.

    This change reduces manual workarounds enabling you to enter more information employees’ working patterns to support accurate allocations of leave and earnings rates. You’ll find you can now;

    • Create or select from working pattern templates
    • Add working patterns manually or using the template
    • Setup multiple weeks of a working pattern

    We’ve shared a few videos on YouTube that’ll help guide you through the change 😊

    We really appreciate everyone who’s engaged with us on this idea and those who’ve been involved in testing some of the functionality with us through the journey.

  8. Provide the ability to directly save invoice as a pdf like it did in classic invoicing, rather than opening it in Chrome and then having to click the download button etc, the old way was more efficient.

    144 votes

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    Hi everyone, as of today we have released a change to this process. Rather than opening the PDF in a new browser window, now when you click Print PDF in new invoicing the file will automatically download for you to Print from your device. We thank you for your feedback on this.

  9. Filter Compare Tracking Report by second tracking category - run the compare P&L report with the P&L down the left and the categories across the columns but then be able to filter the transactions within this report by the second tracking category.

    136 votes

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    Hot anticipation for this idea - We're pleased to share that this change is going live! (If you don't quite have it yet it'll be with you in the next 2 days) 

    If you use Tracking in your org we've added a new 'Compare tracking categories' option on the front page of the newer Profit & Loss.

    While the older version had a limitation of selecting 100 options at a time, the team have doubled this, so now you can select up to 200 tracking categories to view at once.

    In terms of activity 

    • Archived tracking options won't be shown by default but there is a switch to view and select these if you choose.
    • When run, the report is designed to only show columns for tracking options that have had activity within the date range the reports run which should help you zone-in, and get a better view of…
  10. Would be great to have the ability to bulk merge contacts in Xero rather than having to do this one at a time - would be a great time saver!

    130 votes

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    Hi team, great news! Merge, as I mentioned in my last update is now available to everyone. 


    Go to your contacts All list, select your contacts and you'll see an option to 'Merge' show above - See help in Xero Central


    While it's not possible to merge through import if this is something you feel could really add value, you're welcome to start a new idea and we can view of the support in that, too. 🙂

  11. In the new format Bank Reconciliation report, can we please add a 'select' option for the bank account field, similar to the 'Account Transactions' report and how we can 'select' multiple CoA codes to look at at the same time?

    I have a client that has 30+ bank accounts, and having to run the bank reconciliation report 30 times to check if they are reconciling/have errors is very painful.

    123 votes

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    Hey community, just following on from Kelly’s update a few weeks ago, you can now add multiple bank accounts to the Bank Reconciliation report 🎉

    In the new Bank Reconciliation report pack, you can now click ‘Add report’ to add in a new Bank Rec Summary report for each of your accounts - removing the need to run the report again each time you change bank accounts.

    Thanks again for all your feedback on this one 😊

  12. Display the item PRODUCT CODE (similar to the old invoicing) - we have a lot of similarly named products, so need to see the product code to differentiate.

    103 votes

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    Quick turn around on this one, team. Today we've released a change, and you'll now find item code is shown when viewing an invoice with new invoicing. Thank you for your feedback and voting on this idea. 

  13. When duplicate bills have been entered you have to delete them one by one, would be great to be able to delete them in bulk

    103 votes

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    Hi everyone, thanks for your input and joining the conversation on this idea. Bulk voiding bills is in the process of being released to all users. You can bulk void bills from the awaiting payments tab in Xero, selecting up to 200 bills at once 🎉

    If a bill has had a payment applied to it you'll need to remove this before it can be voided. Have a quick look over the video to see how this works. 😊

  14. The 'old' balance sheet showed the fx rates as a note at the bottom - can we have the option to add this to the new balance sheet layout.

    99 votes

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    Hi everyone, we've just released disclosures for foreign currency in Balance Sheet, Profit & Loss, Trial balance, Movements in equity, Budget Variance and the Blank reports.🙂
    When you run one of these reports in base currency you'll see indicators next to amounts that have been translated that show the exchange rate that was used.
    Where applicable and you run one of these reports in a foreign currency there will be an indicator next to the currency sub heading that links to a note which display the exchange rates at which the base currency has been translated to foreign currency as at the report date, and any comparative dates.
    We'll be extending this feature across more reports and I'll return to share as these come available. Thanks!

  15. Why has this been removed? I genuinely can't understand any good reason for doing so from a Xero user perspective. Please reinstate as soon as possible! It is such a helpful, immediate visual tool to be able to qet a quick insight into a client, or suppliers, payment history and patterns of behaviour. It highlights immediately where there may be gaps and is something I (and others in our business) make use of on a daily basis. Additionally, as someone who benefits from visual learning, to completely take this option away is hugely disappointing. I'm now faced with a page…

    95 votes

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    Hi all, if you hadn’t already spotted, the Money in/out graph is back 🎉

    It shows the cash in and out over last 12 months, and you can still mouse over the graph to show the actual amounts. The bars now have a minimum size for visibility! In the old graph depending on the difference in cash amounts the smaller bar would sometimes not be visible.

    With this updated version you can switch to a table view that was added for our accessibility users/ those who prefer seeing a table rather than a graph. You can also choose to show or hide the graph entirely, just use the overflow menu above - see screenshot for illustration.

    Thanks again for all your feedback on this change, we’re glad to be able to bring back an improved version!

  16. On the Employee tab when an employee moves pay rates it would be good to have a record of the history of changes to see when the rate changed and what all previous rates have been - this would make tracking rate changes and anniversary dates easier.

    So if the rate changes in the pay template then the change is recorded (link) to say notes to keep track of rate changes.

    95 votes

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    7 comments  ·  Payroll  ·  Admin →
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    Hey community, 👋 thanks for all your support on this idea, I'm popping in to switch it across to delivered!


    Just before the end of the year, we rolled out support for ‘Payroll History’ in Australia 🎉

    It includes a history of changes made to the Payroll Settings screen, and to the Employee Record, enabling you to see pay rate changes at a glance.


    You can see the Payroll History in action on our Xero Blog post, Payroll history is launching in Australia.

  17. Contacts - Being able to search by mobile number, when we have a missed call or a text message on the phone, being able to search it is before blindly calling them back if they haven't left a message.

    91 votes

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    We’re excited to announce that we’ve now added the ability to search the Contact list by phone numbers. You’ll find you can search by all phone number types including phone, direct dial, mobile or fax number, from the contacts list to view all contacts with the associated detail. We hope this enhancement improves your ability to locate and quickly access contacts you’re doing business with.

    Whilst we also appreciate the feedback in relation to searching phone numbers via Xero’s global search in the navigation bar, this specific idea is around the ability to search phone numbers saved against a contact record - If you'd like to see changes for search in relation to other fields we’d recommend creating specific idea threads for these separately so that we can gain support and consider each of these changes individually. Thanks

  18. New invoicing add file from library

    85 votes

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    Hi everyone, we appreciate you engaging with us here and your patience while we got this developed in new invoicing. We have now released the ability to attach a file from your file library, and you'll see this option when you click 'Attach files' at the bottom of the invoice. Thanks

  19. Ability to search contacts by address and phone number.

    Purpose: To have more options for users to search their contacts in Xero.

    85 votes

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    Hey community,

    Just following on from our last update, this is being rolled out - you'll have it now or in the next few days!

    You can now use the global search function to find contacts by Address line 1 - 4 as well as Postcode/Zip code. I’ve attached a screenshot so you can see it action

    Thanks again for all the comments and feedback around this idea, for more on this change, check out our Xero Central support article.

  20. When looking at Bills to Pay that are in Draft, we review the bill and approve. We then end up on the approved/awaiting payment bill screen. To get back to the next Draft bill to pay, we need to select "Bills to Pay" from the breadcrumb nav, then select back onto the Draft tab and finaly select the next bill.

    It would be good to have an option of "Approve" where we can directly go to the next draft bill to manage.

    80 votes

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    Hey everyone, thanks for this suggestion.

    Now when you're reviewing a Draft bill, you can click the drop-down next to Approve, and select 'Approve & view next', to take you to the next bill instead of returning to the list. Screenshot attached for reference. Enjoy! 😊 

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