New invoicing - Option to use Xero Network
xero to xero Invoicing
We use the Classic Invoicing version on Xero to send Invoices to our inter-companies and clients who are also registered with Xero.
On 02 Sept 2024 this version will retire and only New Invoicing will be available.
We are not able to select "send via Xero Network" from the New Invoicing option (using our Xero Network Key).
Are the technical teams still working on this to have the option available or will this option fall away?
Thank you
Chantelle
Michael
Support specialist
Yesterday 5:05 PM
Hi Chantelle
As you’ve found, there’s no functionality in New Invoicing to use Xero to Xero invoicing, as this option is being retired.
However, you can raise a suggestion directly with our product team to suggest they implement this functionality in the New Invoicing functionalities, as they're still developing additions and improvements to New Invoicing.
I’ve included a link to Xero Product Ideas where you can view and support current ideas or create a new one to share your thoughts.
Xero Product Ideas: Xero to Xero
Kind regards
Michael
Hi everyone, we thoroughly appreciate all the feedback we've heard from our customers on their use of the Xero network and the importance this is for helping you move efficiently when using new invoicing. Where possible we highly encourage setting up and using eInvoicing as a solution which is wider reaching than just those businesses on Xero, and has more functionality.
In it's current state you can continue to send invoices using the Xero Network from the Awaiting payments list. That said, we've been listening closely and our product team are now considering development to incorporate sending invoices from Xero to Xero within new invoicing, as well as developing on this feature to enable attachments to be included when sending. We'll shift the idea to Under review for now and I'll share as there is more progression of this to update you on.
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John Carroll FCCA CTA commented
This is awful! One of the reasons why we choose Xero. This functionality needs to be prioritised.
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Office Team commented
Seems crazy that this function was removed - I'm not sure why Xero would have done that. Would appreciate if this function was added back to the new invoicing.
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Claire Moyles commented
It would be greatly appreciated if you could you resume that function. Perhaps it might be an idea to survey users about their needs before removing functionality. This seems to be a repetitive problem over the past couple of years while you have made "improvements".
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Kenny Munro commented
Just to add another vote for retaining Xero network within the new invoicing screen. In our case, eInvoicing is not an option as our subsidiary is based in a territory (Kenya) which isn't supported.
This habit of Xero of constant price increases along with removal of functionality that people rely on really has to stop!
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Andrew Budden commented
It seems bizarre that one of the great features of XERO was the network key operation - and it has been removed -can this be put back. I have looked at Mayday as people suggest but extra fees again!! It is a great feature can we have it back?
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Catherine Russell commented
I am also baffled and infuriated at this decision by Xero - why take away something that works so well and then tell people they must use a 3rd party tool (and spend more money no doubt). I personally hate the new invoicing layout and switch back to classic every time. I don't see the need to change it actually in the first place.
But please if you are going to force us all to the new system make sure it at least does all the things the old one does before adding new "features".
Alongside not being able to automate statement sending, this stupid decision is something that would make me consider ditching Xero entirely now. Not impressed at all.
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Carlise Jacobson commented
I am so mad at the utter stupidity of this decision that I can't even type an eloquent response.
We send invoices between our 11 companies. This is going to cost us so much extra processing time even using a third party app for eInvoicing, since Xero then uses our logo to determine the contact/supplier instead of using the company name on the invoice. -
Jose Luis Lopez commented
We have more than 50 clients on Xero. We send our invoices to all of them using Xero-to-Xero network. We will have to enter upload invoices to each client. It does not make sense.
Very disappointed!
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Julie Roberts commented
Bring back the Xero Network key for sales invoices
The new format sales invoices doesn't include the Xero-Xero link to send a copy of the invoice to draft bills in the customer's Xero.
This is a time saver for accountants and bookkeepers. Although the link is still available with classic invoices until 20/11/2024, it won't be available after that date.
Can we have the link included with the new format sales invoice?
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Kimberley Ware commented
We have 12 Xero accounts as we have multiple businesses and create many internal invoices monthly, some of these invoices are 20-30 lines long. We have relied on the Xero network to send these invoices across the businesses and to not have it will cost us time and money. We will have to enter each invoice twice. This is easily an extra 1-2 days work for us. Once as the invoice and once as the bill in the business it is going to. I really hope that Xero decides to reintroduce this function as we would seriously consider moving our software to someone that can accommodate this. Very disappointed.
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Paul Sharman commented
Seems bizarre that Xero would not enable invoicing across the Xero Network... why would you want to maintain a world class and exclusive feature of your software. We have 120 satellite businesses that benefit from this feature. Entry below talks about Mayday... so we need to use another app to make Xero work efficiently? So disappointed.... :-(
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Raymond Tang commented
In response to David Tuck - I have been using Mayday and it saves me so much time when it comes to dealing with intercompany recharges between Xero entities and I highly recommend Mayday whether it is for creating recharge invoices (or journals) or balancing intercompany reconciliations.
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David Tuck commented
Hi everyone. It's worth looking at whether Mayday https://www.getmayday.com/ could help you here.
We enable you to automate the calculation of your intercompany recharges and then one click post them simultaneously into both Xero organisations (you can do the same for any intercompany interest).
We also have a brilliant browser extension, BRAG (bank reconciliation across the group) that enables you to match a bank transaction in one entity to a bill or invoice in the other and post to the relevant intercompany codes, all without switching Xero files
We won Xero's Emerging App Partner of the Year award in 2023, have 229 reviews at a perfect 5.0 star rating on the App Store and have been called a "multi-entity must have"
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Fiona Davidson commented
I have now created and Off Site petition..... Petition for Xero to stop making changes...
https://chng.it/wYWMHwp9td -
Neil Jordan commented
I raised a support case about this in the first instance and was told the following, which goes against the statement by Xero here. Who are we to believe? Why is Xero so dysfunctional and seemingly intent on alienating their paying customers?
"It is currently not possible to send an invoice via the Xero to Xero network key directly from new invoicing.
While it will not be possible to send Xero to Xero invoices from the new invoicing creation screen, we are actively developing an enhanced Xero to Xero experience for our customers.
In the meantime, you can continue to use classic invoicing for Xero to Xero invoicing until it is retired on 20 Nov 2024.
You can add your thoughts on new invoicing on our Product Ideas page."
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Crystal Bass commented
This is crazy, this feature was the most efficient way for our company to send invoices between entities. By taking this feature away, you are literally going to add days onto our month end and day to day processing. I am very disappointed by this decision, clearly this decision was made by someone that doesn't understand its customer base especially those that have multiple entities.
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Sid Nair commented
Someone at XERO was not using their brain when making this decision. I now need to hire an entirely new department just to do intercompany invoicing for our over 40 entities. Complete waste of time going forward.
Efficiency down the drain.
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Neil Jordan commented
This is madness. Xero are slowly and painfully alienating all their customers and will then be surprised that they go elsewhere.
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Laura Rudge commented
I can't understand why this feature has been put on the shelf. I now have to manually enter all of my own invoices into each client's accounts that I work for when before it was such a simple and efficient tool. Such a shame.
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Paul N commented
It's wild that this feature is being left out of New Invoicing. It's such a handy and intuitive way to send invoices between organizations - and eliminate unnecessary data entry or third-party applications. Please bring this back.