Settings and activity
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12 votes
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Heather Palmer
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13 votesHeather Palmer
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20 votes
An error occurred while saving the comment Heather Palmer
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This is a comparison with what the classic invoicing and the new invoicing features are and it is really NOT correct at all. There are many features in the classic invoicing that are not shown
XERO you need to ensure all features are in the new invoicng that are currently in the classic invoicing you are causing more issues for your user base by not allowing things to happen.
firstly e-invoicing - I ensured all my clients registered for this and checked the box to receive xero invoices via e-invoing, it has worked for the last couple of months and now has stopped working WHY - please DO NOT remove the xero to xero invocing and please put it into the new invocing system
This is the link to the comparison of both new and classic invoicing
https://central.xero.com/s/article/Xero-new-invoicing-releases#NewandclassicinvoicingcomparisonHeather Palmer
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14 votesHeather Palmer
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12 votesHeather Palmer
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100 votesHeather Palmer
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131 votesHeather Palmer
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254 votesHeather Palmer
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222 votes
Hi everyone, we assure you that our leadership and those that can make a difference to the new invoicing experience are aware of your comments and all the feedback of how we can improve this space for all our customers.
Product ideas here have been specifically designed so we can ensure we have a channel and are getting our customers feedback to the teams and people to consider, plan and prioritise change to impact and make a positive difference to our users experience in all our products. For example - every week all the feedback (every one of the comments) goes to the new invoicing team and has been read by leadership including our CPTO.
Individual personal details have been removed from commentary in this thread as it goes against part of our Community Guidelines.There are really important reasons why we must go forward with sunsetting classic invoicing…
An error occurred while saving the comment Heather Palmer
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These things are so irrelevant to what is actually missing in the new invoicing system, leave the classic invoicing as it works the way users prefer, there is so many options that are used in the classic invoicing that work well and are not in the new invoicing. I moved back to the classic invoicing as soon as the new invoicing became available and will NOT use the new invoicing again until things are rectified. You CANNOT discontinue something that works well for your user. XERO PLEASE LISTEN TO YOUR USERS THEY PAY YOUR SALARY. There are other programs out there that we can all move to, but using Xero for the past 6 years has made me so frustrated time and time again that you dont listen to what users WANT.
Heather Palmer
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139 votes
Thanks for all your feedback here, everyone. The way you add description only lines in new invoicing is a little different to classic and we wanted to explain in hopes it'll help with how you're using new invoicing.
When entering a description only line, you can enter text in the description field of the line. If you add detail to any other field the line will be treated as a 'financial' line and you will need to include Qty, Unit price, Account and Tax rate.
When an inventory item is added this uses the item code field and the line is treated as 'financial', so it's not possible to use inventory items as description only lines in new invoicing atm.
We appreciate this is how many of you here have been making use of inventory and our product team are closely monitoring the feedback we're getting on this. Though we don't…Heather Palmer
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8 votes
An error occurred while saving the comment Heather Palmer
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I have an employee who works over two business units. and use tracking categories in their timesheet one of which is their employee group this works fine EXCEPT it does not include superannuation in that - it also does not include annual leave items. Xero payroll is not up to standard and you need to get your staff to fix it up to allow reporting to show correct information.
Heather Palmer
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3 votesHeather Palmer
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27 votesHeather Palmer
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33 votes
Thanks for feeding back and sharing why this is useful to you here, everyone. Our team are working on developing the new invoicing and are in the process of building this feature into the experience. I'll be back to share once it's available.
Heather Palmer
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56 votesHeather Palmer
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84 votesHeather Palmer
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908 votes
Hi community, appreciate the want for more of an update from us on this highly voted idea. Since Kelly’s last message I am pleased to let you know that our product team has done some discovery work in this space. More specifically, exploring the different ways in which the problem could be solved in Xero, alongside understanding the technical challenges. The feedback you’ve shared has been really useful for our product team’s research 🙏
We recognise the importance of needing to know which bills are flagged, so people making payment can review whether a bill should be paid or not, to avoid inadvertent payment. Being able to improve this workflow is important to us and once we have solution concepts, we will be sure to reach out to this community for feedback.
Right now there are no specific time frames available as to when this might be worked on, but…
Heather Palmer
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75 votesHeather Palmer
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136 votesHeather Palmer
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134 votesHeather Palmer
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I AGREE 100% with this, I have numerous small businesses as clients and do payroll (less than 5 employees) they have to upgrade to a high costing subscription to just enable them to do auto super. This is really unfair, auto super should be lumped with payroll as it is part of payroll.
XERO think of your users and those small companies that are being blatantly rippped off by you because of one simple function that is required to be done 4 TIMES A YEAR for goodness sake.