Settings and activity
42 results found
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194 votes
Heather Palmer
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6 votes
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3 votes
An error occurred while saving the comment Heather Palmer
commented
I just add them in as invoices
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1 voteHeather Palmer
shared this idea
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42 votes
An error occurred while saving the comment Heather Palmer
commented
It is extreamly annyong that xero default the timesheet history to the oldest and if you change it to the newest first it does not stay, Please Xero think of your users and how we work on your product you have done a major stuff up with the new invoicing system and enraged thousands of users who are very unhappy. I have used xero for over 6yrs and have put up with so many things that have been promised to be fixed/enhanced and nothing happens
An error occurred while saving the comment Heather Palmer
commented
please default to the most recent timesheet, if I go and look for a timesheet the first time I go in there it defaults to the oldest one in 2016, it is a pain and I am sure you can default it to the MOST RECENT instead of the MOST OLDEST
Heather Palmer
supported this idea
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351 votesHeather Palmer
supported this idea
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1 voteHeather Palmer
shared this idea
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81 votes
Thanks for your interest in being able to send a PDF of an invoice via the Xero Network.
While this isn't something we're looking to develop atm. For those in AU and NZ you could look into sending e invoices via the Peppol network.
Through e invoices you can attach and include files as well as a PDF of the invoice - See more on Xero Central
An error occurred while saving the comment Heather Palmer
commented
Classic invoicing - why have you removed to send an attachment when using xero to xero. This always worked but lately it has changed...... By the way I refuse to move to new invoicing until xero to xero option is available in the new invoicing.
Xero please listen to your users who know their own businesses and needs. Xero to Xero is a fantastic option and you have removed it and replaced with e-invoicing which no one uses
Heather Palmer
supported this idea
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296 votes
Appreciate your feedback on how you'd like to see new invoicing improved to create more efficiency processing sales with Xero. There are a couple of different requests around defaults looped into this one idea that would be good to unpick and keep separate so we can keep you updated on any progress for each individually.
For interest around being able to set a default for the 'Approve and Send' button - There's an idea that's been started for this here that I'd recommend joining.
Kathy, your recent comment sounds more like the ability to be able to send invoices to a contact group with new invoicing - we totally get the interest in this too and have an idea for this here that you can follow.
Taking on board feedback we have made a change with the new send experience so now, selections for 'Include PDF of invoice' and 'Send…An error occurred while saving the comment Heather Palmer
commented
100% agree with you on this, so many features are not working correctly
Heather Palmer
supported this idea
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226 votes
An error occurred while saving the comment Heather Palmer
commented
i would suggest you go back to the classic invoicing, new invoicing is **** and missing functionality
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10 votes
An error occurred while saving the comment Heather Palmer
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100% agree why was it even removed.
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7 votes
An error occurred while saving the comment Heather Palmer
commented
I use Xero on an iPad and it allows me to have the iPad in landscape and works fine - my ipad has a apple keyboard and have never had any issues with using xero on it.
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48 votes
Hi everyone, we thoroughly appreciate all the feedback we've heard from our customers on their use of the Xero network and the importance this is for helping you move efficiently when using new invoicing. Where possible we highly encourage setting up and using eInvoicing as a solution which is wider reaching than just those businesses on Xero, and has more functionality.
In it's current state you can continue to send invoices using the Xero Network from the Awaiting payments list. That said, we've been listening closely and our product team are now considering development to incorporate sending invoices from Xero to Xero within new invoicing, as well as developing on this feature to enable attachments to be included when sending. We'll shift the idea to Under review for now and I'll share as there is more progression of this to update you on.
An error occurred while saving the comment Heather Palmer
commented
This is not good enough the xero to xero function is critical and needs to be available in the new invoicing - I will not move to new invoicing until all the classic invoicing options are also available in the new invoicing WHY are you putting the xero to xero functionality into the new invoicing. I have lived with the missing functionality with xero to xero for the past 6 years and have waited patiently for you to allow it to work if an invoice has a discount. What functionality are you going to use to replace this, I am thinking maybe einvoicing but the issue with that is not many people have registered to use einvoicing, I registered as soon it became available and it was pushed at last years xerocom but the only invoice that come through there is the XERO subscription invoice. Xero really need to look more at what their customers want
An error occurred while saving the comment Heather Palmer
commented
This is a comparison with what the classic invoicing and the new invoicing features are and it is really NOT correct at all. There are many features in the classic invoicing that are not shown
XERO you need to ensure all features are in the new invoicng that are currently in the classic invoicing you are causing more issues for your user base by not allowing things to happen.
firstly e-invoicing - I ensured all my clients registered for this and checked the box to receive xero invoices via e-invoing, it has worked for the last couple of months and now has stopped working WHY - please DO NOT remove the xero to xero invocing and please put it into the new invocing system
This is the link to the comparison of both new and classic invoicing
https://central.xero.com/s/article/Xero-new-invoicing-releases#NewandclassicinvoicingcomparisonHeather Palmer
supported this idea
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An error occurred while saving the comment Heather Palmer
commented
The Xero to Xero option has always worked great and not everyone is on the e-invoicing option - I always use the xero to xero option with the xero network key and I still do use it with the classic invoicing, why take away a feature in the new invoicing that has always worked fine.
I have gone back to using the classic invoicing as the new invoicing is missing vital information like when you copy an invoice.
Not everyone uses e-invoicing XERO SUPPORT/DEVELOPMENT so taking this feature away is disastrous for your clients
I have been registered for e-invocing since it first came out ovr 2yrs ago, the only invoice I get through there is from XERO and a couple of my clients who have a Bunnings Trade Account get their invoices that way but NO OTHER invoices have come through this way.
Xero you need to look at your customers, they are the ones paying to use your software and paying for your salary by doing so - get it right, there are so many features that xero users have been waiting for many years which have not been done but you insist on increasing your subscription price very regularly.
An error occurred while saving the comment Heather Palmer
commented
The new invoicing system DOES NOT have the abiltiy for Xero to Xero facility, I only recently moved to the new invoicing system from the classic invoicing only to send out all my client invoices and see that they were not populated into their xero accounts, I contacted support and after a huge runaround was told to go back to the classic invoicing and resend. I WILL NOT go and resend these invoices as I do not want my clients to receive the invoice twice which is not very professional. Luckily I always send my invoices to myself as a default, so had to forward them all to hubdoc and put them into the client accounts that way.
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17 votes
An error occurred while saving the comment Heather Palmer
commented
I AGREE 100% with this, I have numerous small businesses as clients and do payroll (less than 5 employees) they have to upgrade to a high costing subscription to just enable them to do auto super. This is really unfair, auto super should be lumped with payroll as it is part of payroll.
XERO think of your users and those small companies that are being blatantly rippped off by you because of one simple function that is required to be done 4 TIMES A YEAR for goodness sake.
Heather Palmer
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52 votesHeather Palmer
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22 votesHeather Palmer
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154 votesHeather Palmer
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584 votes
Hi team, thank you to those that engaged our team through the research of the new invoicing layout. With help and input from you all we have released improvements to the layout of new invoicing that involves shifting the placement of some fields and buttons which has also helped to reduce white space and condense the view.
Hearing about the differing flows and how many customers enter data when invoicing has helped inform where fields and buttons are now placed, and in many cases helps speed up the entry of your invoicing data.
We’re continuing to explore improvements such as default options, keyboard entry of fields and pathways when adding additional options within the invoicing grid (such as Tracking, or Accounts), and we have individual ideas for these elements that we’d encourage you to join and support, which I’ve listed below.An error occurred while saving the comment Heather Palmer
commented
These things are so irrelevant to what is actually missing in the new invoicing system, leave the classic invoicing as it works the way users prefer, there is so many options that are used in the classic invoicing that work well and are not in the new invoicing. I moved back to the classic invoicing as soon as the new invoicing became available and will NOT use the new invoicing again until things are rectified. You CANNOT discontinue something that works well for your user. XERO PLEASE LISTEN TO YOUR USERS THEY PAY YOUR SALARY. There are other programs out there that we can all move to, but using Xero for the past 6 years has made me so frustrated time and time again that you dont listen to what users WANT.
Heather Palmer
supported this idea
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344 votes
Thanks for all your feedback here, everyone. The way you add description only lines in new invoicing is a little different to classic and we wanted to explain in hopes it'll help with how you're using new invoicing.
When entering a description only line, you can enter text in the description field of the line. If you add detail to any other field the line will be treated as a 'financial' line and you will need to include Qty, Unit price, Account and Tax rate.
When an inventory item is added this uses the item code field and the line is treated as 'financial', so it's not possible to use inventory items as description only lines in new invoicing atm.
We appreciate this is how many of you here have been making use of inventory and our product team are closely monitoring the feedback we're getting on this. Though we don't…Heather Palmer
supported this idea
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23 votes
An error occurred while saving the comment Heather Palmer
commented
I have an employee who works over two business units. and use tracking categories in their timesheet one of which is their employee group this works fine EXCEPT it does not include superannuation in that - it also does not include annual leave items. Xero payroll is not up to standard and you need to get your staff to fix it up to allow reporting to show correct information.
Heather Palmer
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I would just put in the amount of the invoice as once it is in xero you are then reconciling it to a payment in the bank feed, I think having it as a xero invoice is actually wrong plus the reconciliation of the bank feed wont automatically find it as the amount being paid on the invoice is not zero