Settings and activity
48 results found
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185 votes
Heather Palmer
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12 votesHeather Palmer
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12 votesHeather Palmer
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23 votesHeather Palmer
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80 votesHeather Palmer
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An error occurred while saving the comment -
26 votes
Hi Olga, really appreciate all the detail in your steps and the screenshots you provided.
I tried testing this myself with a Chrome browser and did get the same errors and behaviour you described, so have raised this with our product team. I'll keep you updated of any information I get back from them on this, here.
Heather Palmer
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18 votesHeather Palmer
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202 votesHeather Palmer
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6 votes
An error occurred while saving the comment Heather Palmer
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I would just put in the amount of the invoice as once it is in xero you are then reconciling it to a payment in the bank feed, I think having it as a xero invoice is actually wrong plus the reconciliation of the bank feed wont automatically find it as the amount being paid on the invoice is not zero
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7 votes
An error occurred while saving the comment Heather Palmer
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I just add them in as invoices
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3 votes
An error occurred while saving the comment Heather Palmer
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Wondering if it is all possible to add another field to hubdoc - "Reference", when creating invoices in hubdoc to go into Xero there is an invoice#/reference only field - what is put in that field goes into the invoice number in Xero which is right but the reference field is blank, can another field be added into Hubdoc to allow a reference to be put in
Heather Palmer
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46 votes
An error occurred while saving the comment Heather Palmer
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It is extreamly annyong that xero default the timesheet history to the oldest and if you change it to the newest first it does not stay, Please Xero think of your users and how we work on your product you have done a major stuff up with the new invoicing system and enraged thousands of users who are very unhappy. I have used xero for over 6yrs and have put up with so many things that have been promised to be fixed/enhanced and nothing happens
An error occurred while saving the comment Heather Palmer
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please default to the most recent timesheet, if I go and look for a timesheet the first time I go in there it defaults to the oldest one in 2016, it is a pain and I am sure you can default it to the MOST RECENT instead of the MOST OLDEST
Heather Palmer
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396 votesHeather Palmer
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3 votesHeather Palmer
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82 votes
Thanks for your interest in being able to send a PDF of an invoice via the Xero Network.
While this isn't something we're looking to develop atm. For those in AU and NZ you could look into sending e invoices via the Peppol network.
Through e invoices you can attach and include files as well as a PDF of the invoice - See more on Xero Central
An error occurred while saving the comment Heather Palmer
commented
Classic invoicing - why have you removed to send an attachment when using xero to xero. This always worked but lately it has changed...... By the way I refuse to move to new invoicing until xero to xero option is available in the new invoicing.
Xero please listen to your users who know their own businesses and needs. Xero to Xero is a fantastic option and you have removed it and replaced with e-invoicing which no one uses
Heather Palmer
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358 votes
Appreciate your feedback on how you'd like to see new invoicing improved to create more efficiency processing sales with Xero. There are a couple of different requests around defaults looped into this one idea that would be good to unpick and keep separate so we can keep you updated on any progress for each individually.
For interest around being able to set a default for the 'Approve and Send' button - There's an idea that's been started for this here that I'd recommend joining.
Kathy, your recent comment sounds more like the ability to be able to send invoices to a contact group with new invoicing - we totally get the interest in this too and have an idea for this here that you can follow.
Taking on board feedback we have made a change with the new send experience so now, selections for 'Include PDF of invoice' and 'Send…An error occurred while saving the comment Heather Palmer
commented
100% agree with you on this, so many features are not working correctly
Heather Palmer
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318 votes
An error occurred while saving the comment Heather Palmer
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i would suggest you go back to the classic invoicing, new invoicing is **** and missing functionality
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12 votes
An error occurred while saving the comment Heather Palmer
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100% agree why was it even removed.
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8 votes
An error occurred while saving the comment Heather Palmer
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I use Xero on an iPad and it allows me to have the iPad in landscape and works fine - my ipad has a apple keyboard and have never had any issues with using xero on it.
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118 votes
Hi everyone, we thoroughly appreciate all the feedback we've heard from our customers on their use of the Xero network and the importance this is for helping you move efficiently when using new invoicing. Where possible we highly encourage setting up and using eInvoicing as a solution which is wider reaching than just those businesses on Xero, and has more functionality.
In it's current state you can continue to send invoices using the Xero Network from the Awaiting payments list. That said, we've been listening closely and our product team are now considering development to incorporate sending invoices from Xero to Xero within new invoicing, as well as developing on this feature to enable attachments to be included when sending. We'll shift the idea to Under review for now and I'll share as there is more progression of this to update you on.
An error occurred while saving the comment Heather Palmer
commented
This is not good enough the xero to xero function is critical and needs to be available in the new invoicing - I will not move to new invoicing until all the classic invoicing options are also available in the new invoicing WHY are you putting the xero to xero functionality into the new invoicing. I have lived with the missing functionality with xero to xero for the past 6 years and have waited patiently for you to allow it to work if an invoice has a discount. What functionality are you going to use to replace this, I am thinking maybe einvoicing but the issue with that is not many people have registered to use einvoicing, I registered as soon it became available and it was pushed at last years xerocom but the only invoice that come through there is the XERO subscription invoice. Xero really need to look more at what their customers want
An error occurred while saving the comment Heather Palmer
commented
This is a comparison with what the classic invoicing and the new invoicing features are and it is really NOT correct at all. There are many features in the classic invoicing that are not shown
XERO you need to ensure all features are in the new invoicng that are currently in the classic invoicing you are causing more issues for your user base by not allowing things to happen.
firstly e-invoicing - I ensured all my clients registered for this and checked the box to receive xero invoices via e-invoing, it has worked for the last couple of months and now has stopped working WHY - please DO NOT remove the xero to xero invocing and please put it into the new invocing system
This is the link to the comparison of both new and classic invoicing
https://central.xero.com/s/article/Xero-new-invoicing-releases#NewandclassicinvoicingcomparisonHeather Palmer
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An error occurred while saving the comment Heather Palmer
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The Xero to Xero option has always worked great and not everyone is on the e-invoicing option - I always use the xero to xero option with the xero network key and I still do use it with the classic invoicing, why take away a feature in the new invoicing that has always worked fine.
I have gone back to using the classic invoicing as the new invoicing is missing vital information like when you copy an invoice.
Not everyone uses e-invoicing XERO SUPPORT/DEVELOPMENT so taking this feature away is disastrous for your clients
I have been registered for e-invocing since it first came out ovr 2yrs ago, the only invoice I get through there is from XERO and a couple of my clients who have a Bunnings Trade Account get their invoices that way but NO OTHER invoices have come through this way.
Xero you need to look at your customers, they are the ones paying to use your software and paying for your salary by doing so - get it right, there are so many features that xero users have been waiting for many years which have not been done but you insist on increasing your subscription price very regularly.
An error occurred while saving the comment Heather Palmer
commented
The new invoicing system DOES NOT have the abiltiy for Xero to Xero facility, I only recently moved to the new invoicing system from the classic invoicing only to send out all my client invoices and see that they were not populated into their xero accounts, I contacted support and after a huge runaround was told to go back to the classic invoicing and resend. I WILL NOT go and resend these invoices as I do not want my clients to receive the invoice twice which is not very professional. Luckily I always send my invoices to myself as a default, so had to forward them all to hubdoc and put them into the client accounts that way.
I seriously dont know what I will do when they retire the classic invoicing - i HATE the new invoicing it is simply awful, when you are adding things fast it just doesnt work. They need to leave it and let people decide what invoicing system they want to use and there is no need to update the classic invoicing it does its job well so why retire it.