Settings and activity
42 results found
-
194 votes
Heather Palmer
supported this idea
·
-
12 votes
Hi everyone, sorry we've not responded here sooner. As we upgrade technology we are mindful of the impact this can have for our customers. We understand changing features and learning new flows and the ways of performing some actions can be a big transition for customers.
In particular, as mentioned in your feedback here with new invoicing. To support as much as possible during this time, we're providing lots of information through means of blogs, education and guides on Xero Central.
We're also continuing to iterate and develop new features into new invoicing that we know our customers want.
An example of this are recent improvements we made to the 'Contact' field adding the ability to look up your contact address, edit or add the Attention field, and adding more address lines.
I have made sure your feedback here is shared with the team, however we do want to be…
Heather Palmer
supported this idea
·
-
16 votesHeather Palmer
supported this idea
·
-
49 votesHeather Palmer
supported this idea
·
-
101 votes
Hi team, we appreciate the added feedback from you on the behaviours from classic that you'd find useful in new invoicing. The invoice number assignment is still a feature that our teams are continuing to monitor closely. Right now, while we don’t have plans for changing the way invoice numbers are assigned, our product teams are considering future improvements - As part of this they are doing some discovery that we’d love to get your contribution to.
We'd like to invite you to share back though our survey here. Insights from this will help our product teams get a deepened sense of our invoicing users. Thanks
Heather Palmer
supported this idea
·
An error occurred while saving the comment -
32 votes
Hi Olga, really appreciate all the detail in your steps and the screenshots you provided.
I tried testing this myself with a Chrome browser and did get the same errors and behaviour you described, so have raised this with our product team. I'll keep you updated of any information I get back from them on this, here.
Heather Palmer
supported this idea
·
-
31 votesHeather Palmer
supported this idea
·
-
214 votesHeather Palmer
supported this idea
·
-
9 votes
An error occurred while saving the comment Heather Palmer
commented
I would just put in the amount of the invoice as once it is in xero you are then reconciling it to a payment in the bank feed, I think having it as a xero invoice is actually wrong plus the reconciliation of the bank feed wont automatically find it as the amount being paid on the invoice is not zero
-
48 votes
Thanks for all your engagement on this idea. We understand that the option to post receive money transactions from Hubdoc is important to all who've supported this, however we want to be transparent that this isn't a feature we're currently working on.
Please continue to add your support to this idea and if there are any changes around this we'll share with you all, here.
An error occurred while saving the comment Heather Palmer
commented
I just add them in as invoices
-
3 votes
An error occurred while saving the comment Heather Palmer
commented
Wondering if it is all possible to add another field to hubdoc - "Reference", when creating invoices in hubdoc to go into Xero there is an invoice#/reference only field - what is put in that field goes into the invoice number in Xero which is right but the reference field is blank, can another field be added into Hubdoc to allow a reference to be put in
Heather Palmer
supported this idea
·
-
51 votes
An error occurred while saving the comment Heather Palmer
commented
It is extreamly annyong that xero default the timesheet history to the oldest and if you change it to the newest first it does not stay, Please Xero think of your users and how we work on your product you have done a major stuff up with the new invoicing system and enraged thousands of users who are very unhappy. I have used xero for over 6yrs and have put up with so many things that have been promised to be fixed/enhanced and nothing happens
An error occurred while saving the comment Heather Palmer
commented
please default to the most recent timesheet, if I go and look for a timesheet the first time I go in there it defaults to the oldest one in 2016, it is a pain and I am sure you can default it to the MOST RECENT instead of the MOST OLDEST
Heather Palmer
supported this idea
·
-
436 votesHeather Palmer
supported this idea
·
-
4 votesHeather Palmer
shared this idea
·
-
407 votes
Thanks for your continued engagement with us through this idea, team. As mentioned in my last update this idea spans different areas that you see defaults automating and improving efficiencies in how you invoice with Xero.
Since my last update, we've released some keyboard shortcuts to help with navigation and entry in some areas of invoicing, and we delivered the ability to invoice to your contact groups within the new experience.
As mentioned while we don't have plans for changing the behaviour of the select options when sending an invoice, these are driven by your last selection, using web browser settings.
Recently, we made a slight change to the way defaults are applied when you copy and invoice for a contact. So, now when you copy and invoice to the same contact defaults from their contact will be applied to the draft invoice, which aligns with the way this worked…
An error occurred while saving the comment Heather Palmer
commented
100% agree with you on this, so many features are not working correctly
Heather Palmer
supported this idea
·
-
437 votes
Hi everyone, we appreciate and thank you for contributing to product ideas. The implementation of autosave in new invoicing originally came from feedback we received from our community - Many customers entering invoices, where their data could be lost if they closed the window or logged out of Xero accidentally.
With the move from classic to new invoicing in the past year we appreciate hearing more feedback on this feature from our community. There are differing points of impact that you’ve shared, and is all highly valuable information to our product teams.
However, to set a realistic expectation we want to be honest that we don’t have any planned work for removing auto save.
If you find something you suspect could be a bug and isn’t working correctly in autosave, we recommend raising this with our Support team via Xero Central and providing details - This way our team can…
An error occurred while saving the comment Heather Palmer
commented
i would suggest you go back to the classic invoicing, new invoicing is **** and missing functionality
-
15 votes
An error occurred while saving the comment Heather Palmer
commented
100% agree why was it even removed.
-
9 votes
An error occurred while saving the comment Heather Palmer
commented
I use Xero on an iPad and it allows me to have the iPad in landscape and works fine - my ipad has a apple keyboard and have never had any issues with using xero on it.
-
449 votes
Hi everyone, appreciate your continued feedback on new invoicing. As mentioned in my last update we've now added a new Xero Central page for new invoicing.
Along with updates to individual ideas on Xero Product Ideas, this page will become the single source of truth for key feature rollouts including:
- what’s available in new invoicing right now,
- timelines for features and enhancements going live in new invoicing, as well as
- a comparison table between the classic and newer versions of invoicing.
We'll be updating this page regularly.
Relating to some of the more recent feedback there are some existing ideas that may also be of particular interest that you can join, like the ability to see the email the invoice was sent to in the history, or being able to see a timestamp, and reducing clicks and steps.
An error occurred while saving the comment Heather Palmer
commented
KEEP CLASSIC INVOICING - it works. You are trying to replace it with something all your users HATE can you not see that, when you have been using something that works really well for years you dont want an inferior product that does not do the same thing.....
Alot of users are ready to jump ship, invoicing is a vital part of ALL BUSINESSES - fix it
Heather Palmer
supported this idea
·
-
101 votesHeather Palmer
supported this idea
·
I seriously dont know what I will do when they retire the classic invoicing - i HATE the new invoicing it is simply awful, when you are adding things fast it just doesnt work. They need to leave it and let people decide what invoicing system they want to use and there is no need to update the classic invoicing it does its job well so why retire it.