New Invoicing - Reset to Default Due Date option
New invoicing is missing the ability to select the default due date that is against the customer. I had to change the invoice date for a customer with set payment terms of 30 days from the invoice date and there were several suggestions listed but the old option to reset to default date was missing.
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Andrew Syme commented
Hi Terri Orozco, Can you explain a bit further what isn't working for you. For me, the default terms on a new invoice are correctly calculated from today, which covers approx 90% of use cases. Its only after I modify the invoice date that I then need to adjust the due date by whatever number of days relative to today that I changed the invoice date. Very easy to do using the date picker.
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Teri Orozco commented
If you do not add this (default due date) back into the new invoicing system, it will be a NIGHTMARE for our company. We have customers who are net-1, net-10, net-30, even net-45, and net-60. Without that option (default due date), I have to go into EACH customer's Contact page to find out their net payment status, go back into the new invoicing system, and click "custom" and enter the date. What a waste of time all day long... not to mention room for "human error".
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Shannon Pryznyk commented
A waste of time having to manually enter the due date, eventhough it is already set up under the customer profile.
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Lucilia Powell commented
So far I have not found anything in the new invoicing that made me like it more than the previous, I really dislike it! And the due date on the email template is confusing to customers paying on proforma or for paid invoices.
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Yvonne Watt commented
Really need this implemented!!!
I'm wondering if anyone else is happy with the new immediate download opening for printing?? While it probably saves time for some, I'm now wasting time reopening in Adobe with my preferences saved to print in black & white. If i change my settings for one print & forget on the next, I'm actually printing multiple times, causing more wastage in paper & toner & time. I'm really not looking forward to the new invoicing setup at all... :(
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Freya Pieroz commented
I cannot think of a single one of my clients who uses 7 day or 14 day terms by default. If I change the invoice date, I'd really like to be able to click once to adjust to the payment terms set for that client's customer instead of having to manually change the due date (which first involves going in to the customer contact and checking what payment terms have been negotiated... So unnecessary!)
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Samantha Gibson commented
Most important otherwise what's the point in setting up defaults under each contact. Plus it'll take longer for us to import invoices
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Chris Curlett commented
A good point Jen and this needs to be avalable
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Nicola Harvey commented
New invoicing no longer has option to add +30 etc for the due date, without several clicks to get the date we need. We cannot add 30/4/24 for example either, it just resets back. These were basic functions that worked very well and were very quick to input. A good proportion of UK companies with terms would have standard terms of 30 days as well as 7 or 14. Without the option to +30 or 30/4/24 it is slowing down generating an invoice in an area that should not be as delayed or complicated as this has now been made. Please add this functionality back.
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Dan Garrick commented
As another commenter mentioned, we would expect an Invoice that is submitted as a draft via the API and does not include any DueDate field, should populate the Due Date from the Customer-specific Sales Payment Terms, or the Organisation-specific Sales Payment Terms. That behaviour is missing in the New Invoicing, but was present and relied upon in the Classic Invoicing.
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Yvonne Watt commented
Just returning to see the outcome of this issue that I am obviously not alone in here. My initial case has been closed without any updates as to any changes implemented to support this query.... Is there any updates from Xero to anyone else?? Still unhappy with the new invoicing on my end.. :(
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Justin McMillan commented
This is really annoying. Every customer I invoice has varying terms. One example today was 45 days EOM. SO much easier to just click reset to default.
(PS: does Xero even read these comments? I have other suggestions pending that have not been addressed.....)
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Melanie Birch commented
It is beyond me how no-one thought that one of the suggested Due Dates should be Invoice Date + 30 days (or whatever the default is for that customer).
It's like "New Invoicing" has been invented from scratch, omitting features that have been added to "Old Invoicing" throughout its life.
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Wipster Invoicing commented
New Invoicing -- Add 30/60/90 day options for the invoice due date. 7 and 14 day options may work for some but just take up space for those who use net 30 (or other). Now it just takes more clicks than before to set the due date.
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Pete Kearney commented
Yet another missing feature since the move to New Invoicing - was this update rushed through or something? So much basic functionality missing :-(
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Claire Parker commented
Payment terms are set in our contacts and invoicing should pull this through to an invoice, based on the contact. We have different terms with different customers, one size fits all is not acceptable.
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Cameron Kerr commented
To clarify, for us at least we expect that an Invoice that is submitted as a draft via the API and does not include any DueDate field, should populate the Due Date from the Customer-specific Sales Payment Terms, or the Organisation-specific Sales Payment Terms. That behaviour is missing in the New Invoicing, but was present and relied upon in the Classic Invoicing.
Thanks,
Cameron -
Brett Mason commented
We use the Xero API to create invoices and this has been raised as a major concern by our joint customers.
We're facing have to reverse engineer the Xero business logic for calculating due dates via the API to restore functionality from classic invoicing which we would very much prefer not to do due to the risk of differences in the calculations.
We would appreciate some feedback on timelines to fix this.
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Yvonne Watt commented
I am in the same boat as Jen. Would love the "restore to default due date" option to be implemented in the new invoicing, as without it the new invoicing option will be more time consuming for me, having to go into each customer to find their default settings. Until this has been added, I will be sticking with the classic version for now. Please see attachments for added visual explanation.