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  1. 9 votes

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    Claire Parker supported this idea  · 
  2. 12 votes

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    Hi team, while we don't have immediate plans to change the placement of buttons on new invoicing we're interested in staying close to this feedback and I'll move the idea to Under review for the time being. We'll return to confirm any outcomes. 

    Claire Parker supported this idea  · 
  3. 16 votes

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    Claire Parker commented  · 

    Agree, it's another step backwards!

    Claire Parker supported this idea  · 
  4. 8 votes

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    Claire Parker supported this idea  · 
  5. 14 votes

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    Claire Parker commented  · 

    Will these unicorns be prancing the "sunlit uplands" of new invoicing?

  6. 103 votes

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    Claire Parker commented  · 

    Great idea, and it would also be handy to have a notification when an employee reaches their 7 years of employment for LSL to kick in in Australia.

  7. 17 votes

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    Claire Parker supported this idea  · 
  8. 416 votes

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    Hi community, we can see there’s lots of interest in this idea and appreciate all your feedback and comments. We absolutely understand the value that unapproving a bill would bring to your businesses. Unfortunately, while the concept is quite simple, the technical implementation within Xero is highly complex.

    The good news is that our Product team is still keen to solve this problem for you. They have a possible solution and would love to hear your response to validate their thinking.

    Put simply, instead of "unapproving", the solution would bundle the following tasks into a single action so that you can effectively "unapprove" a bill much faster.

    • Void the bill
    • Copy the bill
    • Reattach any files (IF any) from the voided bill to the copy of the bill

    A primary caveat to this is you could only action one bill at a time. So, if you had multiple bills that…

    Claire Parker supported this idea  · 
  9. 17 votes

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    Claire Parker supported this idea  · 
  10. 35 votes

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    Thanks for feeding back and sharing why this is useful to you here, everyone. Our team are working on developing the new invoicing and are in the process of building this feature into the experience. I'll be back to share once it's available. 

    Claire Parker supported this idea  · 
  11. 38 votes

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    Claire Parker supported this idea  · 
  12. 77 votes

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    Claire Parker supported this idea  · 
  13. 146 votes

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    Hi everyone, we appreciate your input on being able to add new tracking options while invoicing and our team are looking into improvements that could be made to this flow in new invoicing. I'll keep you looped in on any change for this here. 

    Claire Parker supported this idea  · 
  14. 512 votes

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    Thanks for your expressions and feedback in a bulk download or print facility for Files (either from the Files library or at an individual transaction level)
    We know that bulk operations can be handy, however at this time we have no plans to develop this functionality. We know it might seem like a small feat, however often even small change is more tightly woven and intricate to solve beneath the surface.
    While we understand this must be frustrating to hear, we’re currently focused on making improvements in other areas of Xero and are unable to prioritise a bulk download or print feature right now.
    However, in situations like these there are often connected apps through the Xero App Store that may be able to assist. We appreciate and will revise solutions that could fulfil needs in this space, but want to be honest this isn’t something we have plans for…

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    Claire Parker commented  · 

    Hi Xero, with the upcoming retiring of Classic invoicing in September with no suitable replacement as yet, many customers have expressed their intention to move away from Xero as it no longer meets our needs.

    The only issue holding my company back from migrating on 1st July, is how to retrieve all the attached files in AP, invoicing and spend/receive money transactions.

    Having been a huge fan of Xero since inception we have trusted you to assist with our transition to paperless by utilising the attach files function in Xero.
    As we are required to keep these records for 5-7 years, we will need to hold on to Xero in some form or another if a bulk download of files is not possible.
    Please look at this again to give the customers you have alienated a feasible migration outward process.

    Or can you please advise how these files will be retained to be retrieved, if required, for an audit.

    Thank you.

    Claire Parker supported this idea  · 
  15. 228 votes

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    Hi everyone, we assure you that our leadership and those that can make a difference to the new invoicing experience are aware of your comments and all the feedback of how we can improve this space for all our customers.
    Product ideas here have been specifically designed so we can ensure we have a channel and are getting our customers feedback to the teams and people to consider, plan and prioritise change to impact and make a positive difference to our users experience in all our products. For example - every week all the feedback (every one of the comments) goes to the new invoicing team and has been read by leadership including our CPTO.

    Individual personal details have been removed from commentary in this thread as it goes against part of our Community Guidelines.

    There are really important reasons why we must go forward with sunsetting classic invoicing…

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    Claire Parker commented  · 

    Good work Lloyd. Thank you for pushing this issue and representing our concerns. It's a pity Xero have not communicated effectively with all their paying customers, but we will take this as a small win.

    Xero - I'd love to see a message from you stating that New Invoicing will have ALL the functionality of Classic before retiring Classic. Ideally we would like to have a trial period of New Invoicing once it's fit for purpose and before Classic is switched off so we can re-train our staff and iron out any remaining issues. September is looming and is cutting it fine, to do proper testing and training. Thank you.

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    Claire Parker commented  · 

    Great, but these are additional features and not ones that most users are having issues with. This is the proverbial re-arranging the deckchairs on the Titanic - we need the basic functionality sorted out before you switch off Classic.

    Claire Parker supported this idea  · 
  16. 256 votes

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    Claire Parker commented  · 

    Great idea. This would be really useful. Most of our employees work different days and hours. It would be great if this could also translate to employee leave requests as I almost always have to manually change them from the 7.6 hour day default.

    Claire Parker supported this idea  · 
  17. 172 votes

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    Hi community, thank you for your engagement and sharing how you'd like us to evolve roles for customers using Xero. User roles impact all areas of the product, there are many considerations we must factor in when assessing how to solve for majority of our customers needs - As you can see there is a large range of ideas for different roles shared by customers in Product Ideas.
    We’re conducting research on the current landscape and how we might approach some of the most predominant needs in roles for our customers. To be upfront, the discovery of this work will be long running and there'll be multiple phases of research and forms of engagement with users that’ll help shape the path ahead in this space.
    We’d like to invite you, our community to be part of this research and discovery. This may involve interviews and sharing further feedback through direct…

    Claire Parker supported this idea  · 
  18. 140 votes

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    Claire Parker supported this idea  · 
  19. 143 votes

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    Thanks for all your feedback here, everyone. The way you add description only lines in new invoicing is a little different to classic and we wanted to explain in hopes it'll help with how you're using new invoicing. 
    When entering a description only line, you can enter text in the description field of the line. If you add detail to any other field the line will be treated as a 'financial' line and you will need to include Qty, Unit price, Account and Tax rate.
    When an inventory item is added this uses the item code field and the line is treated as 'financial', so it's not possible to use inventory items as description only lines in new invoicing atm.
    We appreciate this is how many of you here have been making use of inventory and our product team are closely monitoring the feedback we're getting on this. Though we don't…

    Claire Parker supported this idea  · 
  20. 4 votes

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    Claire Parker commented  · 

    How about adding this feature to New Invoicing?
    This would be a real improvement, unlike so many of the new invoicing features that most of your existing customers do not need or want.
    Every month we can have up to 500 invoices paid on one remittance. We have to do many batch Deposits, meaning there is much more processing than should be necessary. It also makes doing the bank rec for the receipts more tricky as we have to pick up multiple payments and outgoings (contras). Thank you.

    Claire Parker supported this idea  · 
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