Enter your idea

I just want to print the invoice, I don't want my computer filled up with downloads.

Agreed, PRINT should print direct from Xero with no requirement to download a pdf to your drive first. Current 'PRINT' should be relabeled to 'DOWNLOAD PDF'

I agree with opinions voiced here. I have only ever used the new invoicing but you used to be able to click approve & print which opened the pdf to print, efficient & quick, now following some update at some point it either downloads a copy which I don't want or need so I have to find it, open it & remember to delete it at some point or approve the invoice then click preview once the screen has changed then print...........spend a lot of time waiting for screens to load to print..........this is not an improvement but a serious & time wasting step back......please revert to the old way.

Printing out a delivery docket used to be easy - now I have to download the invoice, go to downloads folder (which is getting full of packing slips/invoices - another job go in & delete them) then print out the PDF DD. Time wasting at its best!!

I still want to print things out and new invoicing seems even more difficult than old invoicing. Old invoicing is difficult and lengthy process. Can this be made easier please - without having to download and export. I miss Intuit Quickbooks (and never thought I would say that!)

Absolutely agree with all saying this is counter intuitive and a waste of time! The old method was perfect, opened a new tab to print from and it included a download button for those people who want to clutter their computers with hundreds and thousands of packing lists. It used to be 2 clicks to print the packing list, now its FIVE! PLEASE PLEASE give us back the option to print directly!

THIS IS A MUST TO BRING BACK THIS FUNCTIONALITY!!! By removing this XERO YOU ARE COSTING SMALL BUSINESS TIME AND MONEY and giving us more reasons to go to your competitors especially when you are taking more and more money from small business for each monthly subscription payment but are COSTING US MORE BY MESSING UP WHAT WAS WORKING WELL!!!

To respond to feedback with a 'customer feedback told us this is what you wanted' and then when the complaints roll through there is inertia to fix a very poor decision is a joke!! STOP MESSING AROUND WITH WHAT IS WORKING WELL, IMPROVEMENTS AND CHANGE FOR NO NET BENEFIT IN FACT DETRACTION OF EXPERIENCE FOR CUSTOMERS IS VERY POOR BUSINESS!!

Currently, It is an annoying waste of time when I just want to print an invoice, but have to download it first and then open and print the file again. It is currently, also a serious security risk as the files have to be downloaded, As we have to then open the downloaded file, print it and then go to the downloads folder and then delete it and then empty the recycle bin if we do not want an insecure file stored on our system!!

I couldn't work out how staff members new exactly what we had sold and how much for, then after some detective work I realized they were checking the downloaded files folder and viewing invoices!!

Download button should mean download!

Print button means print!

Why do we need print button that downloads the file first?

This "new" feature is taking up so much time - to download every invoice before I can print it, when I'm doing 30 minimum a day.
Definitely agree with your suggestion - thank you.

The download feature is a waste of time! Revert back to the print option.

Definitely need a print PDF options that opens in a tab and a separate download option. The New version started off like this so why the change? It's time consuming and takes up unnecessary space on your PC.

I used to be able to click "approve & print" and it would open a PDF to print but now it downloads it instead so I either have to acknowledge a message, wait for it to download and click on it to open before printing and then clear out my downloads file at the end of they day or approve it, then click preview, wait for it to display then print. There was always an option to download if needed but now you have taken away the ability to quickly print adding time to the whole process - please put it back to what it was or give us an option to print in one click. This is a backwards move.

Appreciate that some people prefer to download. But many of us use this feature to check that an invoice says what we want it to say (as the preview feature doesn't preview the actual invoice) before we approve and send.

We don't want to have to download the file, open it, then delete it again.

So we need both options please - direct download for those who want that, and view in tab for those who want that. It's a trivial change, the code already exists for both and all you need is a new menu option.

Needs to change. I do not need to waste all of my computer storage having every invoice downloaded to it before i can print when its already saved on xero!!!

Why not have two options:
- print PDF (opens in a new tab)
- download PDF

Will satisfy everyone 🤷‍♂️

Please revert to the previous system

This new system is so counter-intuitive and fills up the user's computer with files that are not needed. It may also increase the chance/risk of the incorrect invoice being uploaded or attached to emails or increase the security risk on shared computers.

Please revert to the previous system. Print button opens a print dialogue, Download button downloads to the user's computer!

This shouldn't be rocket science. You might need to give Peter Beck at Rocket Lab a phone call if you can't sort this out.

In Xero it would be a time saver that when you hit print on a batch payment or and invoice that it actually prints instead of creating a PDF first.