Sales Invoicing - Automate 'send me a copy' on invoices
Automate 'send me a copy' on invoices.
Have the option to automatically select 'send me a copy' ticked when creating invoices/repeating invoices.
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Brooke Gowen commented
This is a an urgent fix for the new invoicing. I hope it's sorted before the old invoicing is retired. I don't understand why it's not included in the first place.
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Jack McKenzie commented
Send me a copy when automated should also automatically include any attachments that are going with the invoice to the customer.
A few other things seemed more clumsy with extra clicks required as well compared to classic.
E.g. the date selection required more clicks, And I think saving and viewing the invoice PDF which I always do before sending wasn't as straightforward. Same as adding and viewing other attachments.
I've also switched back to Classic Invoicing for this reason. And I am not looking forward to the new system unless it is better with less clicks required.
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Sylvia @ Easy-Fit Wardrobes commented
Xero's "New Invoicing" is a classic example of software developers working in isolation, without conferring with actual users.
I can't see any actual improvement on the current invoicing. On the contrary, it's so much more cumbersome.
But to actually take away an essential feature!?
I've gone back to the old invoicing and hope and pray that they reconsider retiring it in September. -
Lance Reyland commented
It's great to have proof of having sent the invoice in a dispute. This request is essential for the trail to prove to a tribunal that the invoice has been sent on a particular day.
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Emma McCarthy commented
On the old settings we could automatically tick the box to send me a copy - why on earth do you think we don't need it anymore - it's essential? How else can I find it in my inbox?
Please reinstate as soon as possible. -
Sarah Grafas commented
Please automate the 'send me a copy' on invoices. This feature was really helpful. I don't want to remember to tick it on every time either.
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Charlotte Lincoln commented
It's still available in classic invoicing .....
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David McKenzie commented
For me, it seems to default to on for some clients, and off for others. But I can't see anywhere to configure this, or I'd certainly switch it on for all.
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Finance Dept commented
Absolutely!
Why remove something that is really useful..
Usual Xero process I'm sad to say -
tom holdich commented
yes please! I too have just been caught out by an invoice mysteriously not reaching a customer (or so he says!) and I couldn't prove that the invoice had been sent...
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Peter Ricciardiello commented
Added my vote and also sharing my frustration over losing that feature when being pushed to use the "NEW" invoice entry page.
In my case, I use this option to ENSURE the Xero email system is working properly and that if I receive the invoice via email, so did my customers.
edit: just noticed it has been over a year since this "idea" was listed. Wow...
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David Swallow commented
Agree critical this feature is re-instated
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Pete Sheehan commented
Why fix something that wasn't broken? Someone justifying their job? This needs to be fixed..more buttons to push now...and send a copy to me has to be remembered every time...nothing saved here...just unnecessary changes. Have to switch back to good classic invoicing
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Ashley Searle commented
I agree with the others, Switching back to the old invoicing version until this is an option
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Simon Ager commented
Since switching to the new invoicing format, not having "send me a copy" as a default setting has caught me out a couple of times now, and is absolutely infuriating since it's also not possible to see emails sent in "show history & notes". I can't understand how it was not a feature transferred across from the old invoicing format.
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Maria Evans commented
Please reinstate the option to automatically select 'Send me a copy' under the new invoicing format. It is such a basic but super useful feature which saves a lot of time when doing a run of invoices.
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Sally Blewett commented
Agree with the others. Going back to the old format until the problem is fixed.
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Sally Blewett commented
Why was this discontinued? Such a simple but essential tool to make the process nice and efficient. Of all the unwanted extras Xero comes up with, why oh why have they removed something that we ACTUALLY want and use. Doh!!
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Samantha Dredge commented
This is a really simple but important feature. As I use this so I have a record & can easily forward copies to my colleagues when doing clients bookkeeping & year end accounts.
OR if a client says they never recevied an invoice I can resend the email with the invoice to them with the orgibnsal sent details.I know a lot of our clients use this feature too.
Please add this to the new invoicing
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Brandon Cox commented
Why was this feature removed? This is asinine. I'm switching back to classic invoicing until this is resolved. This is a key feature I use to track communications with clients. It also creates a documentation trail which I require for contracts.